Customer Ratings & Reviews
- Model:
- 77-65254
- SKU:
- 6422025
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.
This summary was generated by AI based on customer reviews.
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The otter case is great for construction workers or anybody that is rough on phones its very sturdy construction even if you drop your phone
I would recommend this to a friendOtterBox Cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought an OtterBox for my phones. They have saved them more than once. This one feels sturdy and of good quality.
I would recommend this to a friendOtterbox case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product fit my phone perfectly. Could not go wrong with the Otterbox. Dropped it twice and phone did not break or damaged.
I would recommend this to a friendSafety first
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My other otter box got ruined i pushed it to the limit lol but i love this case so much
I would recommend this to a friend- Cons mentioned:Screen protector
Ok purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a while since a bought a phone case but I am very disappointed that the screen protector is not longer part of the Otterbox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Hannah!
We're sorry to hear about your disappointment with your Defender Series Pro! After extensive design testing, our engineers determined that the best possible interaction with the screen of your device was without the addition of a built-in screen protector. Having said that, our tests have shown that this case provides the same level of drop protection as past Defender Series cases did. If you run into any other issues with your OtterBox, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Perfect for protecting my phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case has already paid for itself the first, not the last time, that I dropped it. I would recommend this to anyone
I would recommend this to a friendCell phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Joe and a nice gentleman from the geek squad spent close to an hour to make sure my phone was functioning.
I would recommend this to a friendFear of broken phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received my phone and was afraid it would drop and break. Just before I got to the store, it drop.
I would recommend this to a friendClumsiness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone so much. I am happy that there is a product that is durable enough to substance my clumsiness..
I would recommend this to a friendExceptional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always use otter box for my phones I really don’t drop my phones much but if I do Otterbox has always come thru
I would recommend this to a friendMUST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect fit especially at a good price, definitely worth buy at best buy.. its for the Samsung note 20 5g
I would recommend this to a friendGood protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel a lot better having this case on my phone I've dropped it a couple times and nothing happened to my phone
I would recommend this to a friendBest Note phone EVER!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent phone it's faster than any other phone and it has great quality pictures. Best phone better!
I would recommend this to a friendThe name is all you need.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its Otterbox. Don't know what else to say. Been using them for over 15 years on every phone!
I would recommend this to a friendAmazing case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing case. I've droped my note 20 so many times in this case and never has it broken.
I would recommend this to a friendOtterbox phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox are the only cases I use. I have been using there cases for years and there very high quality.
I would recommend this to a friendPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great i love this product. Thanks for having this product on sale.
I would recommend this to a friend- Cons mentioned:Screen protector
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the otterbox case, but be aware this does not come with a screen protector so probably be better to go with the commuter
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sloey316,
We're so sorry for the confusion.
We decided to forego the built-in screen protector to ensure full functionality of your curved display. While this may feel more vulnerable, our engineers redesigned the Defender in order to provide the same drop protection even without the built-in screen protector. The addition of the Alpha Glass provides your phone with premium protection and outperforms our previous Defender Series designs. We really hope this experience doesn't turn you away for good. If you have any further questions or concerns, please feel free to contact us on our OtterBox website, and we'd love to chat.
Best,
obcst
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case! My toddler watches my phone often and this case definitely protects it from drops.
I would recommend this to a friendGood Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like any other otterbox, covers all the phone. Also, it has a circle mark for the finger unlock.
I would recommend this to a friend