Customer Ratings & Reviews
- Model:
- 77-65254
- SKU:
- 6422025
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.
This summary was generated by AI based on customer reviews.
Protects your phone better than any other brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone cases especially if you're rough on your phone.
I would recommend this to a friendMrs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I like the durability of it and the color.
I would recommend this to a friendOtterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy and great for the price. Always buy Otterbox
I would recommend this to a friendOtterBox is the way to go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had a phone that didn't have an OtterBox on it.
I would recommend this to a friendNote 20
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable. Does the job. Always otter box, my choice.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works well. Good price for the item.
I would recommend this to a friendgood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fits my note 20 perfectly i almost always use otterbox
I would recommend this to a friendNone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item i recommend every body to shop in best buy
I would recommend this to a friendNote 20
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone. Works incredible fast. Pics are amazing
I would recommend this to a friendOtter box - Defender review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love otter boxes. I have them on most of my phones.
I would recommend this to a friend- Cons mentioned:Screen protector
Good back protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is good for protecting the black of the phone but not the screen
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! After extensive design testing, our engineers determined that the best way to interact with the display of your device was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as Defender Series cases of the past. If you run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Like it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best cases ever. I've dropped my phone in rocks and on concrete, No cracks
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the OtterBox, have had one every phone for years.
I would recommend this to a friendGot a new phone.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits phone perfect. Never had a problem with otter box.
I would recommend this to a friendCell phone case with waist clip
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like to have my cell on my waist. This is perfect.
I would recommend this to a friend- Cons mentioned:Wireless charging
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects but doesn't work on wireless charger. Disappointed in this.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry you've encountered with wireless charging, that could be due to any of a few different factors, such as the particular platform being used and the specific placement of the Samsung/Otter combo on it. In addition, you might find it helpful to reboot both your device and charger and also to check and see if there have been any firmware or operating system updates to either.
If you're still running into some trouble, we'd love to learn more about your situation so we can figure out the best way to help. Please feel free to contact us through our OtterBox website, and we'll dive in with the assist!
Best,
OtterBox Customer Service Team
Meka9999
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will purchase them again. Very light weight. Great
I would recommend this to a friendFits perfectly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good ,sturdy easy to assemble. Tuff as nails
I would recommend this to a friendcase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good case. For the price i would think it would come with a screen protector also
I would recommend this to a friendoverall great.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great if your like me who consistently damages phones. A little large but you get used to it.
I would recommend this to a friend