Customer Ratings & Reviews
- Model:
- 77-65254
- SKU:
- 6422025
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.
This summary was generated by AI based on customer reviews.
Worst case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend this case at all, my phone literally fell from my pocket and my phone cracked, not from the front but the back.. and they are not responsible, they will only replace the case, but now I have a broke phone!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Luis.
We're sorry to hear about the damage to your device while it was in a Defender Series Pro. While our cases are tough, there are still some variables that can't be predicted. Though we can't extend our warranty to the device itself, we'd be more than happy to get you a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team