Customer Ratings & Reviews
- Model:
- 77-65254
- SKU:
- 6422025
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Defender Pro Series for Galaxy Note20 5G for its excellent protection and good fit, highlighting ease of use and a comfortable grip. However, some customers express concerns about the lack of a screen protector and the relatively high price. While some find the case slightly bulky, others appreciate its protective qualities and lightweight design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ProtectionCons mentioned:Screen protector
Could include a screen protector for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine and has kept my phone protected from drops however the elimination of a screen included and keeping the price is bothersome.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your case, it's also backed by our stellar warranty, so we'd be more than happy to get you a replacement case here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Basic Necessity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not purchase a phone without it. Has a lifetime warranty and protects your phone perfectly!
I would recommend this to a friend - Pros mentioned:Protection
Phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case. Really keeps your phone safe if you accidentally drop it.
I would recommend this to a friend - Pros mentioned:Protection
Otter Box for Note 20
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection, purchased for the note 20 and has protected it well, no marks or scratches
I would recommend this to a friend - Pros mentioned:Protection
Otter Box protectection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, sturdy protection. I always have and always will protect my phones with Otter Box.
I would recommend this to a friend - Pros mentioned:Protection
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Is kinda hevay and bulky but i wouldn't trust it to work if it was thin and felt cheaply made
I would recommend this to a friend - Pros mentioned:Protection
Good case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has saved my phone from many drops. Hasn't cracked or broken in the year I've owned it.
I would recommend this to a friend Samsung Galaxy Note 2020
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first android smart phone I've owned, and so far I'm much happier with it than the iphone I used to own. Before I decided on the Galaxy Note 2020 with the smaller storage, I compared some of the other galaxies. This model ended up being the best price/specs balance at the time. So far, everything works as expected. I'm still learning new things about it, and hoping to get more out of it than I could from iphones. One last note: the larger screen is both a good thing and slight downside. On the good side, it helps prevent eye fatigue, but on the other it's too big to take on a run.
I would recommend this to a friend- Pros mentioned:Protection
I believe the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used these cases on several phones 0ver the years. Never had any problems.. To me its the Fort Knox of cases.
I would recommend this to a friend - Pros mentioned:Protection
great protection
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great case for our phones! Phones has dropped many times and it has kept it protected.
I would recommend this to a friend - Pros mentioned:Protection
Nice protective phone case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong with Otterbox products. I have dropped the phone a few times and the case protected it.
I would recommend this to a friend - Pros mentioned:Protection
Good protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good protection for my phone. Does a good job protecting the camera that is raised from the phone body.
I would recommend this to a friend - Pros mentioned:Protection
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is excellent, good protection. I prefer this case because I am very clumsy and it is perfect
I would recommend this to a friend - Pros mentioned:Protection
Protects the phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done to protect your device. Just purchase a screen protector as well and you will be good.
I would recommend this to a friend Nice...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had 4 days but it activated fine from home, transferred all of my stuff and is functioning well. I love how great the front facing camera is but so far I am not super impressed with the camera on the back. At first the size made me unsure if I'd like it but the size of the screen is pretty nice. Battery lasts pretty good. I ordered online on black Friday, it shipped to the store came in a day early. I did curbside pick up, it was not brought out in bag the tag was attached to the box.
I would recommend this to a friend- Pros mentioned:Protection
A must
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One can never be to careful with these 1000+ phones so this isn't an accessory....this is a must
I would recommend this to a friend - Pros mentioned:Grip
Great buyt
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped my 1200 dollar phone a few times and this saved my butt. Heavy duty and helps me grip my phone.
I would recommend this to a friend - Pros mentioned:Protection
Hard case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a tank heavy protection. It does wireless charging. But its a big step up from the old models.
I would recommend this to a friend - Pros mentioned:Protection
Best cover
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best protection. This box has helped maintaining my phone in pristine condition
I would recommend this to a friend - Cons mentioned:Price
Pricey but effective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are usually great phone cases. They're just a lil expensive. For a few bucks more, you can simply pay the deductible for some insurance plans to replace the phone lol
I would recommend this to a friend