Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Angle. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Left. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 1. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 2. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 3. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 11. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 12. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 13. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 14. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 15. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.
  • Alt View 16. OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black.

OtterBox - Defender Pro Series for Galaxy Note20 Ultra 5G - Black

Model:
77-65239
SKU:
6422012
Highly rated by customers for:
Your price for this item is $24.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1129 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Pro Series' exceptional protection and secure fit for their Galaxy Note20 Ultra 5G phones. Many appreciate the case's high quality and the grippy feel, making it easy to handle. While some find the case a bit bulky or pricey, and others have concerns about the holster, the overall feedback highlights its protective capabilities. The weight of the case is also a point of discussion, with some finding it substantial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,128 reviews
  • Pros mentioned:
    Protection

    OtterBox - great at always

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always the way to go for protecting your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always the best case to get! Ot definitely protects the phone. And now doesn't weigh too much

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Outterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits well and it's looks great would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Must have

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! The only kind I use on my phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Samsung Note 20 otter box

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the phone. One problem i am having is the rubber always pulls away from plastic case.

    I would recommend this to a friend

  • Great design, skinner than original Defender case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used many Otterbox Defender cases. From my very first Galaxy S3 to the current Note 20 Ultra. So far I noticed the weakness in the original Defender case is the rubber will get loose around the camera lens. So far my two Defender Pro cases are holding up perfectly. One is around a year old and the note 20 only a few weeks. We shall see in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Samsung Note 20 Ultra Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely durable, easy to put on and made of excellent quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great case for everyone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case perfect and good on drops anqd good screen protector

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Otter box

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky then I like but it has served it's purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case long lasting and great protection with elements.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Great case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case. You won't find a better brand for this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Otter box

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard case is protect my phone too many times ..

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy camera. The phone feels good in my hands. Super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Top of the line

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Won't have to worry about damaging my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Must have

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection with style. A cellphone user must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Samsung note 20 otterbox

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment with the otterbox case. Good for protection

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Perfect fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it fits the phone. Highly recommend for the Note 20.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how much protect the phone, but I will love it more if could protect also the camera at back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Great case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a very quick and reliable. The case protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Ms

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I dropped my phone ones and nothing happens

    I would recommend this to a friend
Page 29, Showing 561-580 of 1,128 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.