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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Pro Series' exceptional protection and secure fit for their Galaxy Note20 Ultra 5G phones. Many appreciate the case's high quality and the grippy feel, making it easy to handle. While some find the case a bit bulky or pricey, and others have concerns about the holster, the overall feedback highlights its protective capabilities. The weight of the case is also a point of discussion, with some finding it substantial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,128 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always liked otter box and this purchase was for my mom that can’t ever seem to hold something without dropping it at least once. She loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case just wish they would put screen protect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an otter box defender case for all my phones, it does a great job protecting them. The included belt clip is very nice also, just wish they would put the screen protector back in like they originally had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use this type of case. It is amazing. This particular one is lighter than earlier defender series and the holster is easier to put the phone in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only case i will use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the only case i will put on my phones. Im in the construction industry so i need a rugged case and the otterbox defender delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is the best option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted the otterbox brand for my devices. They are the most reliable and the more sturdier of all the protective cases available.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Note 20 Ultra, great case but broken already

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected great while i used it but it already broke from the plastic casing. I really like this slim and snug casing but didn't last as long

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Defender Series Pro! We appreciate your feedback about the damage to your case, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    High quality as usual

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It's an otter box so I expect nothing different than the best. This does make a large phone larger but for me it's not a big deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 20 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Note series. I had the note 9, after breaking the screen, the phone never acted right again, hoping that this one is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone cases ever all tough it did broke on me and. I work constructing it fell from a two story house buts it still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make sure every phone I purchase is in an Otter Box. You get what you pay for and it is worth the tag. And the warranty can't be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection. Very solid, good grip.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the otterbox for my phones. Be sure to add a screen protector. My wife got a glass one and I got a plastic one. Both are fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at protecting.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on my dads phone who works in a shop and drops it regularly. Holds up great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have always bought it because it lasts longer th

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and very good quality I have always bought it because it lasts longer than another that I bought, it is really very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great, durablecase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was exactly what I was looking for. High quality and durable. I would definitely recommend this case for anyone that owns an Note20.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Would be 5 stars but I wish it did a better job of keeping small dust, sand and dirt out of the inner case. My phone is getting all scratched up and dirty inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product a little pricey but can't beat the lifetime warranty and the quality of product to help protect your $ 1400. 00 investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case for your phone especially since there is a camera bump thick enough so it's not going to hit the lenses cover when lad on the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operation of the Otterbox is perfect, each of the additional parts well placed, without any problem so far. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only protection I need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I've had a smart phone I have always used this particular Otter Box. I have no complaints about this product. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Case Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case cover. It's the only cover I use on my cellphones with no damage. Once I remove the case, the phone still looks like new.

    I would recommend this to a friend