Customer Ratings & Reviews
- Model:
- 77-65239
- SKU:
- 6422012
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Defender Pro Series' exceptional protection and secure fit for their Galaxy Note20 Ultra 5G phones. Many appreciate the case's high quality and the grippy feel, making it easy to handle. While some find the case a bit bulky or pricey, and others have concerns about the holster, the overall feedback highlights its protective capabilities. The weight of the case is also a point of discussion, with some finding it substantial.
This summary was generated by AI based on customer reviews.
Max protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection ever. The Otterbox is the only way to go.
I would recommend this to a friend- Cons mentioned:Bulk
Good protection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job don't buy its a little bulky for me. Otherwise it's great.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with the size of your Defender Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. That case design is our most rugged option, so it is a bit more robust than other protection options in our lineup. If you're looking for something a bit sleeker and more pocket-friendly, we'd suggest taking a look at our Symmetry Series case here: https://www.bestbuy.com/site/otterbox-symmetry-series-for-galaxy-note20-ultra-5g-stardust/6422014.p?skuId=6422014
Best,
OtterBox Customer Service Team
I would recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly the high quality product I've come to expect from otterbox!
I would recommend this to a friendDecent protection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice case. No screen protector came with mine, so that is a little annoying in this price range.
I would recommend this to a friendGreat case well protected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using other box since I can remember phone is in great shape
I would recommend this to a friendConsumer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend you purchase to protect your phone.
I would recommend this to a friendGood case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case..............................................
I would recommend this to a friendOtterbox always a winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price good availability Otterbox is always good quality
I would recommend this to a friendVery durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is durable and a great value!! The guarantee is woth the price!
I would recommend this to a friendDurable but bulky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of otter box. Always found them to be bulky but have never had a phone break with this case on it
I would recommend this to a friend- Cons mentioned:Bulk
Prone to breakage? Volume controls stick
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between my wife and I, we bought 2 of these cases. As of today they're both broken. The hard piece, right by the pen. It has been pretty good in general, not too bulky. But for both cases to be broken, and then my volume controls have started to stick but don't stick when it's out of the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ken,
We're very sorry to hear that you and your wife have run into some trouble with your Defender Pro Series cases for Note20 Ultra, and we definitely want to help get things back on track.
Although we pride ourselves on making the most protective products available to help safeguard one's investment, they aren't necessarily designed to be indestructible in and of themselves so much as they're intended to absorb the brunt of any impacts that might otherwise cause greater problems. As long as those two devices have emerged from any and all drops unscathed, we'll still call it a win and get straight to the task of helping to get you set up with a couple of brand-new warranty replacements.
Just ping our friendly Otters over at our official website to set things in motion and we'll be glad to get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Otter box defender pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Possibly the best phone case for the note 20 ultra
I would recommend this to a friendDecent Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good quality OtterBox. Sometimes the volume button gets stuck but otherwise, this works fine.
I would recommend this to a friendVery durable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product fits, and is very durable. I would recommend this product.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great product. It works great with everything on my phone.
I would recommend this to a friend?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ppl were great, helpful, & knowledgeable. Phone is awesome.
I would recommend this to a friend- Cons mentioned:Weight
Case is Okay
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the phone too bulky! Good protection but too heavy to carry around.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey azpleasant,
We're thrilled this Defender Series case has your vote of confidence, protection-wise, but we apologize you're feeling like it's a little bulky.
This is our most rugged case. While we understand how this can feel bulky to some, the Defender was designed with specific dimensions to maximize protection. Rest assured, we trust it will keep your Note 20 Ultra 5G safe and sound. If you're looking for something a little more streamlined, please feel free to check out our Symmetry Series case on our OtterBox website!
Best,
obcst
Great and snug case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is awesome. Very sleek and does not make the phone bulky.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. High quality as expected from otterbox
I would recommend this to a friendGet it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great don't think I'll ever need another phones case again
I would recommend this to a friend