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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Pro Series' exceptional protection and secure fit for their Galaxy Note20 Ultra 5G phones. Many appreciate the case's high quality and the grippy feel, making it easy to handle. While some find the case a bit bulky or pricey, and others have concerns about the holster, the overall feedback highlights its protective capabilities. The weight of the case is also a point of discussion, with some finding it substantial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,128 reviews
  • Rated 5 out of 5 stars

    Phone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to protect your phone would recommend to a friend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great don't think I'll ever need another phones case again

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Case is Okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone too bulky! Good protection but too heavy to carry around.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey azpleasant,

      We're thrilled this Defender Series case has your vote of confidence, protection-wise, but we apologize you're feeling like it's a little bulky.

      This is our most rugged case. While we understand how this can feel bulky to some, the Defender was designed with specific dimensions to maximize protection. Rest assured, we trust it will keep your Note 20 Ultra 5G safe and sound. If you're looking for something a little more streamlined, please feel free to check out our Symmetry Series case on our OtterBox website!

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Great and snug case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome. Very sleek and does not make the phone bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its an Otterbox...!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course its awesome. Always dependable and sturdy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really good cover for this phone light and tuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You had it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person knew what I was looking for and took me right to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loooove it. I got it on sale at a $200 discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung note 20 ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it can't get over how awsome the Samsung notes are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, arrived in a timely mannerin great condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality. good product. and i am very very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typical

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal otterbox. Nothing special. Same design, different phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item have had Otterbox items in the past no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm recommended.............. Thanks for your help.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firm hold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it's solid makes me feel I'm holding my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox defender

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality from Otterbox! Protection at its finest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and protects well. This is the brand I always buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can you say but it's an Otter Box. Enough said

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first otter box case, I like its really well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far is Nice and good quality, I like it Nd the color is ok

    I would recommend this to a friend