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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Pro Series' exceptional protection and secure fit for their Galaxy Note20 Ultra 5G phones. Many appreciate the case's high quality and the grippy feel, making it easy to handle. While some find the case a bit bulky or pricey, and others have concerns about the holster, the overall feedback highlights its protective capabilities. The weight of the case is also a point of discussion, with some finding it substantial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,128 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A Trusted Brand! Perfect For An Active User!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my phone after four years. After four years with my OtterBox, my older cellphone still looks Brand New! I trust that my new cell will still look just as new for my next upgrade in 4-5 more years! I know there are other brands out there, but OtterBox has proven to protect my cellphone...my lifeline to my family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an Otter Box case for each phone I have owned for 10 + years. Otter Box does a much better job of having cases available for phones at launch. Years ago there was a gap of a month or two before a case was aviator new phone releases. I am. Law Enforcement officer and have yet to damaged a phone or screen when using an Otter Box case. I swear by them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otter Box on my third phone. I tend to drop my phone and need protection. Once I started using Otter Box I've never had a problem and dropped on stone floors, carpets, driveways and wood floors. They are built to absorb shock and prevent any part of your phone contacting something else. Plus no dust or moisture. Worth the investment.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Weight

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is great, not as bulky and heavy as previous models

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    70mph slipband slide

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left my phone on the back of my car and yeeted out of the parking lot skateing to about 70. When my car straighten up i seen the phone flick off onto the pavement and tumble into the ditch. Case is jacked but the phone is perfectly fine! Now i cant seem to find another case as theyre all sold out now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case and very protective. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection and nice slim look with good grip

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Doesn't add too much bulk and feels secure.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best protection out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and protection for my phone!! Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Note 20 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product. Has a nice slim fit to my phone with really good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    hands down best protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great saver for your phone if you are a clutz like me. A little bulky yes, but the phone is already so big I really don't mind. It makes it very easy to grip. A pain to get on your phone but that is part of how it protects so well. Soft feel on the hands. i was skeptical before i tried it bc of the bulk, but i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    A good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone. Protects it decently from drops so far.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Weight

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. The Case is a little bulky and heavy. But if it protects the phone, I am satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a bad tendency to drop my phones all the time so when I purchased the newest note I had to get a case and this case is perfect! I got it on sale and so far the few times I've dropped my phone it has protected it perfectly but also still allows the wireless charging to still occur without needing to take the case off.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case for my new samsung note 20 ultra phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. product protects. device High price but works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Otterbax Defender, Disappointing color choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been loyal Otterbox customers since having a Samsung Galaxy phone run over by a minivan a few years ago. The case cracked, but the phone was unscathed. This new design without a front cover makes me a little nervous, but Gorilla Glass has gotten tougher over the years. So I'm getting used to it. We haven't had any issues yet. The only disappointing thing is the lack of color choice. Otterbox cases and covers used to come in a variety of colors. It was fun to mix and match your phone case to coordinate with your high school colors or your favorite sports team (orange & black). Unfortunately, Otterbox has been cutting back on those choices to where now, the only color available in stores is black, and the only additional color available online is purple. Otterbox used to be good and fun. Now they are just good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always. Fits well, easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits well and protecs the phone from damage occuring

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it. easy to use and it looks good. I like the speed and how big it is.

    I would recommend this to a friend