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Customer Ratings & Reviews

Your price for this item is $24.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 1129 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Defender Pro Series' exceptional protection and secure fit for their Galaxy Note20 Ultra 5G phones. Many appreciate the case's high quality and the grippy feel, making it easy to handle. While some find the case a bit bulky or pricey, and others have concerns about the holster, the overall feedback highlights its protective capabilities. The weight of the case is also a point of discussion, with some finding it substantial.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,128 reviews
  • Cons mentioned:
    Bulk, Weight

    Rated 3 out of 5 stars

    Bulky and Heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but adds a ton of weigh and bulk. DUE TO THE SIZE OF THE PHONE AND CASE, THE BELT CLIP COVER IS IMPOSSIBLE TO YOU WITH OUT IT BEING IN YOUR WAY. THE CASE TENDS TO MAKE NOISE... LIKE YOU CAN HEAR THE 3 LAYER PLASTIC CRUNCHING TOGETHER. ALL THE CASES ARE OVER PRICED AT BESTBUY, BUT THIS GIVES YOU MOST BANG FOR YOUR BUCK!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great for my note20 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits good on my note20 ultra. Not to bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A great proven product for years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully protects all edges and screen. Allows fingerprint access and face recognition. I have used otterbox for close to 15 years and would choose no other to protect the outrageously over priced smart phone. With the outrageously overpriced cell phone industry you can't go wrong with the full warranty from OtterBox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox... Simply the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are the best!! I've been using otterbox for years and they have yet to let me down I stepped out of Otterbox lane once to purchase a well-known water proof rugged case, and thr plastic on that case flimsy like a cheap child's toy. I quickly switched back to otterbox before dropping $1k device

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great case as always but don't work in some wirele

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they made it slimmer and got rid of the front plastic window. Only problem i have is it won't charge using my car charger but works on my desk wireless charger. Kinda weird. Also price i beleive is really high. But when phone first come out out option for case are limited. Don't think its fair to prey on that reason. They drop in a few months so why not just make a decent price from begining.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    The one and only Otterbox!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST protective case for the Samsung Galaxy Note 20 ultra! Very good grip to it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Still a great case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case still a little over priced in my opinion for a little plastic and rubber.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One of the few designs that protects edges

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After suffering crushed edges and corners using both the Samsung rugged case, and Otterbox symmetry, I went with this model, and wonder of wonders, discovered all the exrra bulk serves the purpose I need, of fully protecting my Note20 ultra from becoming a casualty of my catastrophic clumsiness

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    alright case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its alright kinda friagile around the edges. also kinda feels cheap for a outter box

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I've always been an Otterbox fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been a lover of Otterbox products. I usually get one for every phone. I just purchased a Samsung galaxy note 20 ultra a few weeks ago and already survived some major drops. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Defender case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case and the initial fit is perfect. Over time the corners of the case begin to loosen up and come off the phone. Product has lifetime warranty ut the customer is forced to pay for shipping and handling to get a replacement. Warranty should be done in store. This why I didn't give the product 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good case, it really protect phones from falls up to 6 feet with no problem of breaking it, is my 3rd case and is the best thing for me, i wish they will make color ones or clears instead of black

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case. I have had 2 other otter box cases and they are sturdy but fit well in the hand and really protect your phone. I have seen a phone in an otter box case thrown across the room with no damage to the phone or case. The best and most protective case made in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to find PHONE SCREEN covers and cases for new phone via AtT + walmart BEST BUY had in stock what i needed ( not the colour I wanted but at least What was needed to protect $1300 phone . And Always HaPpY to get NEW LEGO SETS LEGO SUPER MARIO BROTHERS sets

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I have dropped my phone a million times now with NO breakage or scratches. This case is heavy duty and your phone will not come out of the case when dropped. The case has not pealed and it's been 8 months since I stared using it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Most durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coverage the otterbox gives. I have tried other cases in the past and have been disappointed. There built very durable and can take alot of wear and tear and still not fall apart, yet are slimming enough so it dosent make it bulky in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the case for her new phone! She was never big on putting her phone in a case, but just a few weeks after she got the phone, she dropped it in the street! Without the case it would have needed repairs - so its already paid for itself!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box holds up well in my line of work and protects the phone good. I like the fact that Otter Box incorporated an antimicrobial agent into phone case, being a EMT it is a nice feature. Would have been nice if Otter Box enclosed a screen protector with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No 1 must have phone accessory!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes a great product and must have when protecting your smartphone in everyday and ruff and tumble work environments. Otterbox stands behind there products and from years of experience working with them have a customer service program second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Case for Samsung Galaxy Note Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an otterbox for my last phone and it really did its job. I dropped the phone several times and the otterbox case saved it. The otterbox ended up getting damaged but not the phone. I have confidence that this otterbox will also do its job.

    I would recommend this to a friend