Customer Ratings & Reviews
- Model:
- 77-80479
- SKU:
- 6434802
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Defender Pro Series case's protection and lightweight design, with many praising its ease of use and grip. However, some customers find the case bulky and wish it included a screen protector. The price point also received mixed feedback, with some considering it expensive.
This summary was generated by AI based on customer reviews.
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. I feel like my phone is safe.
I would recommend this to a friendSturdy and compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, compact and protects my phone very well.
I would recommend this to a friendHard case for Google pixel 5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case very well made fits great out of the box
I would recommend this to a friendGood!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and it's nice and slim. I am pleased
I would recommend this to a friendSturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's sturdy, but it's too big. Might not fit into all pockets.
I would recommend this to a friend- Cons mentioned:Price
Not worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Considering the price we paid for this case, it fell apart rather quickly. Piece by piece it just kinda... came apart. I've had far better cases from Amazon for far cheaper.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the Defender Pro Series to be able to keep itself together under the pressures of protection, and we're sorry that things have gone a bit sideways with your current case. We'd love a chance to help get things back on track with a brand-new warranty replacement, which we trust will stand the test of time going forward. Just ping our friendly Otters at 1-855-688-7269 and we'll get right on the case!
Best,
OtterBox Customer Service Team
Durable but poorly designed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otterbox brand is always durable and I've never had any issues with their products until this one. For the Pixel 5, it doesn't seem to fit very snug. It makes squeaky sounds as if it's a bit loose. Also, the case makes it very hard to hear when I'm on a phone call. It sounds like the audio gets somewhat trapped in the case, turning it into a kind of speakerbox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! It's certainly odd to hear that you're having so many problems with your OtterBox, and we'll be sure to get your feedback passed along to our design team. The good news is, we have a great warranty, so feel free to call our team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Heavyweight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky & sturdy; rugged if that's what you like. Not my preference.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro! We appreciate your feedback about the size of your case, and we'll be sure to let our engineers know about your experience. Keep in mind, that Defender Series is our most rugged case option, so it'll be a bit more robust than some of our other case offerings. If you're looking for something a bit sleeker, we'd suggest checking out our Symmetry Series case. If you have any questions, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it came with screen protector and little bit cheaper
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you're looking to add an extra level of protection to your device, that case is totally compatible with Amplify and Alpha Glass. For any other questions or concerns, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Best out of the set of one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the rubber outer case is a bit loose- I have owned these before an I only bought it because it is cheaper than a cracked screen
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry about this. Please feel free to set up a warranty on our OtterBox website or give us a call at (855) 688-7269 and we'd be more than happy to help.
Best,
obcst
Just no
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures were misleading. I'm used to otter boxes and they always come with a screen. By not putting a message or accurate picture s confuses people. I would not have brought it if I knew.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with that new Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. We try to ensure this information is as clear as possible, so we'll be sure to pass your feedback along. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team