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Customer reviews

Rating 4.5 out of 5 stars with 831 reviews

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92%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent protection and good fit offered by the Defender Series Case for Apple® iPhone® 5c. Positive feedback also highlights the case's ease of use, quality, and price. However, some users express dissatisfaction with the screen protector and a desire for improved water resistance. The case's bulk and weight were also mentioned, though opinions varied.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-831 of 831 reviews
  • Pros mentioned:
    Case quality

    Rated 2 out of 5 stars

    Disappointed in otterbox commuter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the commuter for my iphone 5c. and was very disappointed. Over all it's a nice looking premium case, but with one major design flaw. The bottom edge of the hard plastic case has been designed out for ease of docking. This sounds like a good idea,but it leaves only the softer rubber part to protect the bottom edge. The rubber has a very loose fit and feels flimsy. It is easily moved away from the phone with the slightest pressure and seems to offer very little protection there. I almost always place my thumb on the bottom edge to manipulate the phone or to move from one hand to the other. Try this: Hold your phone in your left hand with your thumb on the left of the case and then take the phone with your right hand. Now think about where you placed your right thumb. If you put it on the lower edge of the case you do NOT want this case. The lower edge is so loose you can easily stick your finger between the case and the phone. Go to Best Buy and ask the tech to show you the commuter case, even ask them to put it on your phone then pick it up by the lower edge of the case. It feels a little like a rubber band, well not quite, but try it before you buy it and you'll see what I mean. I'm glad I bought this from Best Buy, they were only too happy to let me return it for the Zagg Arsenal. 5 ***** stars for Best Buy. (Here's one note about these reviews, many of them seem to be for the defender. This review is for the Otterbox commuter for the iphone 5c.)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Met expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case serves the purpose for which I purchased it without adding extra bulk to the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is durable and protects my phone. Sleek and comfortable design. Very comfortable feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for outdoor use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this case is very good. The case takes hits very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dust

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while this case is great for the drop protection, the amount of dust that gets under the screen is highly aggravating, and it takes a really long time to clean it all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these cases for myself and my wife's new iPhone 6 and they work great. Otterbox has been our go to case for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone several times from various heights and my phone is still in perfect condition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warning - display cover has opening

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Otterbox defenders on several phones and devices and have always been pleased with them. My most recent was on my iPhone 5. It was a great case. I lost my phone and it was replaced with an iPhone 5c. So, When I got the new phone I automatically bought a new Otterbox defender case for it. It is not anywhere near the over quality of the iPhone defender case. The worst part is that the display cover has cutouts for the speaker at the top and the home button at the bottom. Ever a few drops of rain or snow plus dust and dirt can now easily get between the case faceplate and the phone display. An unbelievable compromise in the protection of the phone. What was Otterbox thinking when they did this. There are a lot of similar cases that offer the same or better protection for a lot less money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Better cases out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll be taking the case apart constantly to clean the screen as dirt gets in BEHIND the screen protector. Kinda defeats the purpose. Got annoying after a month only to find that Best Buy has a 15 day return policy. 15 days! Are you kidding? I overpaid at the box store because I was in a hurry, now I'm stuck with this piece of junk. Buyer beware, return policies will be better elsewhere if you want to test this case out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad protector for your phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad think again to buy it, the front plastic its not in contact with you screen and letter on the edges have to press hard, after while the plastic bend to the out side and your touch screen wont work, another thing i notice it the speakers at the bottom are expose to much to any accident not like the other cover.... i did returned mine and looking for something better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen sets loosely on the phone reducing the accuracy of the touches, swiping, and typing. At the time of purchase, sales associate said they would match Amazon pricing, looked it up "Did not see it" so charged me full retail. I went home and found it on Amazon for less. Their loophole is that it has to be shipped from Amazon. Well, it was being shipped directly from Otterbox and that doesn't count?

    No, I would not recommend this to a friend