Customer Ratings & Reviews
- Model:
- 51852BBR
- SKU:
- 6322483
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Defender Series Case's protective qualities and how well it fits their iPad Pro. Many appreciate the included screen protector and the convenient Apple Pencil storage and charging capabilities. However, some find the case to be heavy and expensive, and the stand functionality is a point of contention for several users. The bulkiness of the case is also mentioned as a drawback by some customers.
This summary was generated by AI based on customer reviews.
good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good item. It has held up to my kids & their rough house playing.
I would recommend this to a friendGood Durability That I Have Come to Expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber casing is what I would come to expect from OtterBox. The hard plastic case for protecting the screen is a nice perk, but I would not use it on the back of the rubber casing if you need easy access to the power port and pencil docking area. Finally, one must take care when fitting the rubber casing to the iPad. If not fit properly, then the gasket can start to come off of the iPad.
I would recommend this to a friend- Pros mentioned:Protection
Otter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more protective cases like these for phones love it
I would recommend this to a friend - Pros mentioned:Protection
Good protection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It offers great protection at a decent price. Would recommend
I would recommend this to a friend - Pros mentioned:Protection
Very good case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good protection thick solid would recommend it
I would recommend this to a friend - Pros mentioned:Protection
Great protection but glare from screen cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't beat this for protection - it has excellent build. But the glare from the attached screen was problematic for me and I ended up returning it. But if glare/reflection isn't an issue in your usage, this is the protective case for you.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Dave!
We're bummed to hear that you ended up returning your Defender Series case! We appreciate your feedback about the glare you experienced with your screen protector, and we'll be sure to get it passed up the ladder to our design team. We hope you choose to give OtterBox another chance in the future.
Best,
OtterBox Customer Service Team
Great case with toddlers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My iPad broke in the case from my 3 year old. When i got it replaced I knew I needed a case that could withstand her. This case has done that and much more! I also love that my Apple Pencil has a slot inside to keep things organized and together
I would recommend this to a friend- Pros mentioned:Fit
Fits? Maybe?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it definitely fits snug but it’s hard to take off when you need. The screen saver bent and made a crease all the way across. So I don’t think it will last that long after removing a few times. Once it’s on just leave it on!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustrations with your Defender Series case! It sounds like you could use a replacement. The good news is, we have a stellar warranty, and we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and our amazing CS Otters can get you taken care of.
Best,
OtterBox Customer Service Team
Protect your case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects your iPad best case ever my son has drop his iPad many times and this case has protected from many falls. I highly recommend this case for any iPad.
I would recommend this to a friendGreat case but could use improvements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, not a huge fan of the flap that opens to charge the Apple Pencil. It seems like you are peeling away the outer case instead of opening a flap like the charging port. Also super disappointed no hand strap is available for 3rd gen iPad pro’s.
I would recommend this to a friendStrong and durable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After dropping my phone and it shattering, I replace my phone case as well as my iPad case with the OtterBox. No chance of it cracking again.
I would recommend this to a friend- Cons mentioned:Stand, Weight
Did not like
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy and cumbersome. Stand not usable either. Returned and purchased a unicorn beetle for $100 less from amazon
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Libby!
We're sorry to hear about the troubles you had with your Defender Series case! It's odd to hear that the stand wasn't functioning properly. We do have a really great warranty, so if you ever have any issues with an OtterBox case in the future, please don't hesitate to reach out to us at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Great device for all skills of computer use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a writer of poetry, music, and books; this iPad is the perfect device for me, and this is the third iPad I have owned.
I would recommend this to a friendlove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The I-PAD PRO 3RD GENERATION is perfect for my needs. This screen allows me to upload my sheet music for gigs.
I would recommend this to a friendBest for the hard life of lil kids beating it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and the cool stand it comes with charging port is easy to get to and I always get this for my phone as well
I would recommend this to a friendI Phone Protective Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy an Otter Box Defender for protecting my phones. It has the best belt clip of all cases I have looked at.
I would recommend this to a friendSteardy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the case is awesome would buy again everything for my iPad I i recommend it decent product
I would recommend this to a friendGood case but I lost my Apple Pencil no slot for i
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really mad I lost my Apple Pencil they should have made a spot to hold it but case is durable although screen gets dirty
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Joey.
We're sorry to hear about your frustrations with your Defender Series case. There is a spot to hold the pencil in the Shield Stand, so we're sorry to hear that there was any confusion. We appreciate your feedback about the screen, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Fits real good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox-Defender Series Case for Apple 12.9" iPad Pro (3rd generation 20180 is very good. I like it.
I would recommend this to a friendODC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the only way to go is this no matter what i always come back to it thank you.
I would recommend this to a friend