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Customer reviews

Rating 4.7 out of 5 stars with 1781 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a convenient built-in stand. Many appreciate the case's snug fit and ease of use, although some find it a bit bulky. A few customers mention the price point as a potential drawback, and while the case is not waterproof, its protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,781 reviews
  • Rated 5 out of 5 stars

    Another great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have grown to love Otterbox in our family! It has "saved" many phones and is now protecting our tablets. You won't regret this choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another case and it just wasn't very good. This case is great and has more than the old one. Glad I got it on a great sale too!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rugged yet annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't love this case. I have had many otter box cases for iPhone and iPad in the past and I've never had one that annoyed me like this one does. My biggest problem with it is that it is IMPOSSIBLE to hit the power button through the case. Don't even think about attempting a screen shot with this thing. It is extremely frustrating to have to take the rubber piece off every time I need/want to use that button. Also, I feel like the screen protector part gets scratched too easily. I have had mine for about 8 months and even though I don't use my iPad daily the screen protector already looks like it's been to war. I still keep this case on my iPad because I have kids but overall I'm disappointed in it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Sadie,

      We’re sorry that the power button on this Defender case is being difficult and that the screen protector has seen better days. The power button issue is not at all typical and we certainly want to get that taken care of as soon as possible.

      Thankfully we can easily replace your compromised case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Good improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an older version (5 years older) and the speed, camera, weight and memory are all a good improvement. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are clumsy like me, this is what you need. It's the only thing that can handle how many times I drop my iPad a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 2 otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox cases. i have always bought them for all of my devices. this one just adds to my collection. i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these on dozens of iPads for our company and they're great in industrial environments. They're also life time guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really badass!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't affect viewing quality nor is it too bulky for transport. Could not be more in favor of the Otterbox Protector. Christoph

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this hard cover because I use my IPad at nursing homes for visits; reading a Bible Scripture and listening to songs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sound review of Best Buy products is that they are of great quality and fairly priced. Would recommend any time to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very effective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very effective. Handles drops and bumps better then any other I've used. If only the sales rep would have not told me that the iPad Pro 9" is the same case for the iPad Air 2. Required me to make 2 trips. Had to return the first one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very protective and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was difficult to install, but that just showed me how strong the product was. It does not look particularly good, but I like the water resistant quality. My young grandchildren cannot damage it easily with their greasy, slobbery fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and letterbox takes good care of there customers, love the product, looking forward to buying more otter box products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product along with the glass you buy separately is great for watching Netflix or anything of that nature for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased otterbox for years and I'm very pleased they back up cases to the fullest very fast and a pleasure to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics cost a lot of money, why not protect them. Otterbox is the way to go and their customer service is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protection on construction site.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these to protect the devices on construction sites that are very harsh environments. Haven't had many complaints yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What must buy when you have young children playing with your iPad and like to drop it save from breaking my son hmmm love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an iPad for my grandmother's birthday. This case makes me rest assured that even if she drops it, it's protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Resistant against my 2-year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this case due to getting my two year an iPad and it has been about 2 months so far and holding up great. My only complaint is the charging port, the rubber that retracts from there is wearing out too easy for me.

    I would recommend this to a friend