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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, stand functionality, and snug fit. Many appreciate its ease of use and the included screen protector, while some find the price reasonable for the quality. However, a common complaint is the case's added weight and bulk. Other minor concerns include limited color options and some difficulty accessing the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,020 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    There always seems to be something on the screen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection but attracts dust and grime. There always seems to be something on the screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and easy to carry around as well as handle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! Works great! My son loves it! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line. You need this case. Very durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive and some parts not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ottebox is always way too expensive. You can find alternatives cheaper. I got this because it was on clearance. It’s a great case. Just not worth that much if I paid full price. The part of the case that comes off to make a kick stand is pretty pointless. It’s not needed and just takes up too much space and is difficult to remove when you do want to use it. We now just leave it off and at home.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Herbie25,

      It's great to hear that this Defender series seems to be successfully keeping your iPad safe and secure! While we certainly understand your apprehension based on the price point, we truly feel that the cost of this unit is well worth the high-caliber protection, exceptional customer service, and limited lifetime warranty that all accompany the product. We're positive that this case should prove its worth time and time again as it acts as a shield for that device!

      The good news about the Defender kickstand is that it is completely optional. As an additional accessory, this part is not necessary to keep the protection of the unit at peak levels, and you're more than welcome to leave it behind if it doesn't fit your needs. If you have any other questions, please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll be glad to further assist you!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    protects protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great durable case that does it job. just dislike the stand but its not a deal breaker. wish it was connected to the actually case but the case does it job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to need this if you’re spending a lot of money on an iPad. Works and functions great so far. Love the stand feature for watching tv or reading.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A different Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Usually get Zagg cases, but this was for my Dad and he doesn't require the keyboard, just drop protection. Which this case does it in spades. Great case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent rugged case for the iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had previous versions of this otter box case and this iteration is much improved. Access to the ports is much easier in this version of the case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my new iPad so my 5 year old doesn’t break it when dropped. The only thing I don’t like is that it doesn’t have an opening to the ringer button

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I say 4 stars rather then 5 is because of the plastic over the home button. Its kind of annoying how that part is made and my kids pick at it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Strong and sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the IPad, but it is very difficult to remove and the protective screen is flimsy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustrations with your Defender Series case! The screen protector on that case is designed specifically for scratch protection to your screen, and doesn't provide anything in the way of drop protection; that is all provided by the body of the case itself. We'll be sure to get your feedback about the difficulty of removing your case passed up the ladder to our design team. If you run into any other issues with your OtterBox, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you helped out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Must have for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is heavy duty and works well with grip. If you have a child with an iPad, it is a must have. Yes it is bulky, but it ensures great protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ipad Looks brand new

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’d never know my ipad isn’t brand new with this case. No user friendly for taking pictures but who does that with an ipad anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a life saver especially when you have little ones that drop it every day. I was impressed with the quality definitely get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protections for phones and I pads

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would buy this again.. I'd recommend this to friends family anybody that came across the Otterbox is the way to go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but hard case breaks easily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case. A year by now using my iPad every single day. Outside cover (hard case) broken in about a month, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overkill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is way more sturdier than it needs to be and the kick stand should have been recessed in the back of the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son can go through iPads but having the otterbox has helped in so many ways and I feel more comfortable with him traveling with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did last a while and took a few tumbles from time to time but was no match for my destructive kid.

    I would recommend this to a friend