Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, stand functionality, and snug fit. Many appreciate its ease of use and the included screen protector, while some find the price reasonable for the quality. However, a common complaint is the case's added weight and bulk. Other minor concerns include limited color options and some difficulty accessing the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,020 reviews
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this case, however I removed the built in screen protector and bought a tempered glass screen protector instead.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    To heavy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects my iPad but is uncomfortable while using your iPad on the daily

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Trinity123,

      Sorry to hear that this Defender series doesn't seem to be establishing a comfort level quite yet! Our playful Otters would love to grab a few more details to see if they can help at all, so please feel free to give them a call at 1-855-688-7269. They'll dive right in for the assist!

      Warmly,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection. must remove to use the camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is good. But it is a hassle to put on and off when taking pictures.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, give us a ring at 1-855-688-7269, and we can get a warranty claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My 6 yr old uses it all the time. The corners do tend to slightly cone out but it’s the best case u can find

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice durable case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice durable case for my work iPad, I only wish you didn't need to take it out of the base to use the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT otter box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a GREAT product...I would tell my friends about how good it was...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case to keep your iPad safe.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, sturdy case for your iPad. Slight difficulty to get it on and off, but well worth the inconvenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It perfect against drops although I got it for my son he 5 and he drop water on it and the water got though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best protection, but way too expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product, but the price is way too high...… it rubber and plastic...… should be half the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is advertised. Stands up to all the drops you can throw at it. A lil over priced though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has lasted a year so far without any cracks to iPad but the rubber part it wearing out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandkids use the iPad with the outer box and they drop it all the time but protects the ipsf

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty tough up,against my 3yr old Autistic grandchild except she is able to give it some scratches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and sturdy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case but not so pretty but functionally good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box is the only case I buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the durability of this case. Handles well and flexible in viewing positions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case will last a long time if you don’t remove it. The rubber will stretch every time it’s removed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great easy to use tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is very user friendly and has tons of accessories owing to fact it is an Apple product.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does its job. I just wish that it wasn't so bulky.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey D2018,

      The Defender Series is certainly big in the way of protection and security! We're disappointed to hear that's it's not quite meeting your expectations in terms of size, but if you give our friendly Otters a ring at 1-855-688-7269, we would be more than happy to provide some pointers on this case and its many features!

      Happy Holidays,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Otterbox cases are rugged and provide solid protec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several cases and they work well. Never disappointed.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi RobZ,

      We're thrilled to hear that all of your OtterBox stories have had happy endings! We're confident that this good fortune should continue, but if you happen to run into any future questions, please note that our friendly Otters are just a call away at 1-855-688-7269. They’re always happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is one of the best case to have, the kids drop it 5 time with no scratches.

    I would recommend this to a friend