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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, stand functionality, and snug fit. Many appreciate its ease of use and the included screen protector, while some find the price reasonable for the quality. However, a common complaint is the case's added weight and bulk. Other minor concerns include limited color options and some difficulty accessing the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 3,020 reviews
  • Rated 4 out of 5 stars

    Looks Nice. Seems Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't dropped it yet to test its protectivity but it seems sturdy and has a nice feel to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very durable case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, it’s durable and you can sit it up to 2 different heights for viewing movies etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law threw this across the room like a frisbee and the iPad still works!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job just fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes an already large phone even bigger, but at least I won't be able to break it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to protect my sons iPad from his “can I pad survive “ try outs! So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great qualityAnd style it enhances the look of the iPad along with the durability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. It lacks character and personality, but it is durable and reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has last since a brought it. We have drop it on several occasions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality but not the right one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning and exchange this Otterbox for a similar one that folds over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased case for new iPad. Basic case - nothing special but does it’s job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but the stand is glitchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well to protect the IPad but the built in stand only works in one direction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a great deal, a lot less money than we would have paid anywhere else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but way over priced! Will go with something else next time

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Greg,

      We're so sorry you're feeling like the price of this Defender Series case isn't quite in line with the value it adds to your overall iPad experience. We put forth every effort - from design and materials to manufacturing and post-production testing - to ensure this case will provide some of the best protection available to safeguard your investment, and our prices reflect that. If you're still unsure, feel free to give us a call at 1-855-688-7269 and we'd be happy to boost your confidence!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    ipad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a durable case to protect my Ipad and it has done this so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love all Otter Box cases!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is a great company with awesome customer service and great products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sturdy however....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new iPad has the fingerprint unlock feature but you can’t use it with this case. I would not recommend to anyone with the new Apple iPad. I am thinking of returning but it is hard to find a sturdy iPad case that works. Had no issues with my iPhone with the same feature just my new iPad.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Cher,

      We're bummed to hear that this Defender series seems to be interfering with your overall iPad interaction! This is definitely odd, since that case is intentionally engineered to match seamlessly with all device functions. Please feel welcome to call our Otter super-sleuths at 1-855-688-7269, and they'll be more than happy to look into this for you. We'll get you back on track to stellar security in no time!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to use very sturdy and great formkids to brake the tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gave as gift at christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two - one for each grandson, they work great - boys love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protects very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter plays with the ipad so it works very well for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough Shell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy! Great choice to get for kids on their first tablet.

    I would recommend this to a friend