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Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, stand functionality, and snug fit. Many appreciate its ease of use and the included screen protector, while some find the price reasonable for the quality. However, a common complaint is the case's added weight and bulk. Other minor concerns include limited color options and some difficulty accessing the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,020 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Work awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and iPad is well protected in these cases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superb Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no greater way to protect an Ipad than with the otterbox Defender. Is it a bit pricey? Yes. Will it protect your Ipad from almost anything? YES!! With cases you get what you pay for and this is simply full protection that I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection For iPad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats an Otterbox for protection and this Defender Series case does not disappoint. Bought two of these for both iPads that are used primarily by our (now) 12 and 14 year olds and this case has repeatedly proven that Otterbox is one of the best brands for protecting expensive devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome protector

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am known to drop everything so I knew I needed a tough case for my iPad. There’s only one case that I will use for my iPad and its the Otterbox, I recommend this case for everyone’s precious electronics, after all with the money we spend on them they need the best protection they can get,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices are protected with Otterbox cases. I only use Otterbox. Forget all other brands Otterbox is worth the money and the best around. I’ve dropped devices cased in Otterbox cases several times on several types of surfaces. Nothing never damaged not even slightly. Get your Otterbox today and let it protect forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these for the iPads I ordered. These cases are great for my phone so I figured they'd be good for the tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great for young child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter is only 2 years old and this case takes a beating. I hate how heavy it is but that weight is added protection. Would recommend this case for anyone with younger kids.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best in electronic protection products. Great fit.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rugged Proven Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new iPad for work, I'm a cable installer. I have to have something that is durbable and will protect my $500 investment. Well this an area to not get something cheap and the OtterBox is the OG rugged case. It even has a holder for the apple pencil which is great and just an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought another brand of case that fell apart twice, second failure was a warranty replacement. The iPad was damaged so this case helped stop the damage from going further and hides the crack as well. Wish we had bought this the first time! A must if you have a kid using your iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Better safe than sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the otterbox for a new iPad. I like the quality of material of the otter box, and I believe in protecting your investment. It is cheaper to buy this product to protect the iPad rather than paying to repair and/or replace the iPad. There is an old saying, better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a great product for the price we have over 30 them. And they hold up really well in an office environment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good Protection but Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers good protection, but it is heavy. It’s actually two pieces - the stand is separate. There were pictures of various ways to use the stand, but no instructions on how to set up. Also, I often find myself leaving the stand and then having to prop the iPad up to use comfortably. If you want protection, this is very good. For convenience and lightness, not so much.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there WFTL1,

      We're so sorry to hear that the shield stand for this Defender series is struggling to work seamlessly with the case! Not to worry - our Otter experts are standing at the ready, prepared to help out. Please feel welcome to call them at 1-855-688-7269, and they'll be happy to walk you through the best way to utilize that shield stand!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Design

    Rated 4 out of 5 stars

    Better than most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids could destroy a Sherman tank if they used it long enough. This protects their iPad pretty good. No complaints. Otter box design is PAINFUL to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Otterbox Defender for my new (5th) generation IPad. I have an Otterbox on all of my iPads, including my mini’s. I have 4 total, all of which I purchased at Best Buy. This case has the best protection available to protect your devices. Best Buy had the best price around! I just wish it came in more colors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case because we got an Ipad for my Son and it has worked perfect, after seeing how well protected it was I had to get the Phone version of this case for my son's phone! I lost count on how many times they've dropped them and not a single scratch since then.... its been over a year now....

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good ipad cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2 years baby. Who watches lot of rhymes on YouTube and plays games. And my baby keep banging and throwing the ipad around. Thanks to otterbox cover ipad is safe. Also it has extra protection to the touch screen which protects from any small liquid or food when my baby uses while having food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPad case for my grand daughter for Christmas. Wanted a tuff case, that would last , with kids using it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender series is the best protective case for electronics. I have used the defender series with every one of my iPhones plus iPads. I’m hard on phones and tablets. I have dropped my phone multiple times and haven’t had any issues with my phone. I wouldn’t have anything other than the defender series otter box.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Nice sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had originally purchased a more expensive albeit lighter-duty case but ended up exchanging for this otter box case. I love how sturdy this is. The screen protector is nice as well. I can throw my iPad into my bag or let my toddler play with it without having to worry about damage to the device.

    I would recommend this to a friend