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Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, stand functionality, and snug fit. Many appreciate its ease of use and the included screen protector, while some find the price reasonable for the quality. However, a common complaint is the case's added weight and bulk. Other minor concerns include limited color options and some difficulty accessing the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,020 reviews
  • Rated 5 out of 5 stars

    Solid investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using tablets for our company, ensures the investment will be able to survive the day to day of business.

    I would recommend this to a friend
  • Pros mentioned:
    Stand

    Rated 5 out of 5 stars

    Great case for my 9 year olds iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this case for my daughter iPad!!! She has dropped it numerous times and the case has held up great. She also loves that it doubles as a stand so she can watch Netflix’s without having to hold it the whole time. Wonderful case will definitely be purchasing one for my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Clumsy One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st of all, I use this at my work, which is not usually the safest of places for an iPad. I have learned that the more fragile the technology, the clumsier I get. This Otterbox has saved me from breaking our iPads on numerous occasion's. I would highly recommend if you're clumsy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Was limited in color but had to go with black. Strong case that will support falls and drops

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for ipads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased three OtterBox Defender series protective cases for the ipads that I bought for my grandchildren's Christmas. To date, I cannot give any feedback related to the protection that they offer because as I mentioned, they are Christmas presents.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Stand

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox helps protect the tablet. The stand holds tablet at two different angles. Stand is useful as tripod for photographing still life’s.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    One Tough Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Otter Box product. They are well made and are like armour for anything they protect. I have had one on my iPhone for years which has sustained several hard drops without a scratch to the phone. If you want to protect a mobile device, put it in an Otter Box!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box quality at a Best Buy price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scored this during the Black Friday week way under MSRP and couldn't be happier. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superior Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...at an affordable price. With two sons we would think of no other case protection for our Apple products. Having used the defender series on 2 Apple minis and 2 iPhones and watching them survive the constant abuse two boys dish out, selecting the product for our new iPad was a no brained!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because I have been using otter box for a very long time. And I use it on my iPhone XS Max. And bought this for my iPad 5th Gen and what a great case and protective. With the work I do it’s really great don’t have to worry about dropping it or nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad case is just the type of exceptional quality and durability you would expect from Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits the device and protects it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Easy to set up. Have yet to drop the device but reviews indicate the product is superior if put to the test. I like the way the screen is protected and it performs very well, no loss of the touch screen feature. The item is pricey but will outlast the store bought protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    The Good, The Bad & The Ugly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GOOD is the OtterBox Defender Case appears to be doing a good job of protecting my iPad. The BAD is that it is costly and bulky. You also have to be very careful to buy the exact case for your model iPad. The UGLY is only offering the case in black. Enough with the black everything!!! I wish it came in a color besides black as we have 3 of these in my house! We wound up identifying each one with pieces of different colored tape on the backs.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey flowerchild23,

      It's awesome to see that these Defender series are successfully shielding your iPads, no matter what they run into on the western frontier! We apologize that the style of the case isn't entirely what you're looking for, and we'll definitely lasso your ideas over to our product design team for future consideration. In the meantime, if you run into any other outlaws, please feel welcome to call our Otter cowboys at 1-855-688-7269. They're always ready to ride in and help out!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection, Stand

    Rated 4 out of 5 stars

    Otter box case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavy duty case with stand. Bought to protect iPad from my children and to date it has done a good job of that, thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect for my Toddlers iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve bought the “kids” case for my sons iPad and they weren’t any good, my sons iPad was damaged immediately at that first drop.!! Now with the otterbox my sons iPad is still in top shape and he’s dropped it multipack times, I love he otterbox for my sons iPad and my iPhone.!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great armor for expensive toys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased otterbox before, for my iPads. My kids give them a rough time. The protection it provides for the iPads is excellent. When removing the protective cover, IPAD looks good as new. A must buy for expensive technology. Protects it from drops and scratches .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best warranty and drop protection around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it supposed to do. And does it very well. I’ve always used Otterbox. They might be a little more expensive, but they always honor their lifetime warranty. I have used it multiple times with no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    No matter how many times it gets dropped it’s stil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how many times it gets dropped it’s still in pristine condition. Are use this all the time on the move and it gets tossed around and dropped 3 to 4 feet on a weekly basis. Fortunately everything is still in perfect condition thanks to the OtterBox defender case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extra protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item so that we could protect our new iPad from the wear and tear it would face being used to score baseball games in the dugout. This product has surpassed our expectations and has provided excellent protection to allow the iPad to retain its beautiful finish.

    I would recommend this to a friend
  • Pros mentioned:
    Stand

    Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this case. It protects my ipad well and I love the stand that also doubles as a cover to go over the screen for traveling. I use the stand every day. It puts the iPad at the proper angle for viewing and typing and makes the iPad comfortable to use.

    I would recommend this to a friend