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Customer reviews

Rating 4.8 out of 5 stars with 3020 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, stand functionality, and snug fit. Many appreciate its ease of use and the included screen protector, while some find the price reasonable for the quality. However, a common complaint is the case's added weight and bulk. Other minor concerns include limited color options and some difficulty accessing the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 3,020 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect without flaws. I’m terrible when it comes to walking and holding my iPad. I’ve dropped it several times and it’s not damage. The first iPad I owned I braked after dropping it once. I highly recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gold standard in durable cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need it and you know if you do then nothing really comes in close for the price and convenience/durability/functionality of this case. Own Defender series for Ipads and Iphones. Have not lost/broken one while in these cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for protection

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids are rough on their ipads as well as iphones so the Otterbox is out to go case. These cases stand up to their name and have great protection on all of our devices. Worth the money to buy this brand!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects very well from occasional drops! Very durable. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have with family iPad.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes a great product to protect your electronics. I have had otterbox cases for iPads and iPhones and they do the job as advertised. They maybe a bit pricey but you get what you pay for with an Otterbox case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The only case to consider for your iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These may cost much more than many other iPad cases, but replacing one cracked screen costs so much more than this case. Best Buy had it for a very good price, and these things will hold to whatever abuse you can dish out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Strong protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides superior protection. It is a little bulky but worth it for the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should buy stock in this company. This is the 6th one we have bought - two phones, two IPads and two ipad minis. We have two kids and more than one mishap with dropped Apple products. The cases have worked each and every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, durable product! The price point when it was on sale was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My toddler son has literally thrown the iPad with this cover across the street and not a scratch to the actual IPAD. The IPAD has been dropped over a 1000 times No exaggerating, not a scratch, iPad still intact. No regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides good protection but is a bit bulky. Fingerprint recognition doesn’t work too well with cover on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the total protection to the iPad. I wish there was more colors to choose from and it was less heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our tablets out on construction sites. This is our go to case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for I-Pad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very sturdy and can withstand lots of misuse to device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my grand son has this on his I pad and loves it dropped it many time

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Gets the job done, but needed upgrade/improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad team: Samuel and Evaristo. Pros: Good protection for iPad Pro. Cons: 1) I'm a big fan of the Otterbox products, but I am a little disappointed that they didn't have the Otterbox Defender Series, 6th generation version for iPad Pro although they claim on the Otterbox 5th generation packaging that it is suitable. This is a false claim, since I am unable to access the Sleep/Wake button, Nano-SIM tray, besides the Smart Connector without removing the entire iPad from the Otterbox Defender case. Not a good idea to have to keep opening up this Otterbox case. 2) It was recommended that I purchase the Zagg glass invisibleshield screen protector, which I did, and was then advised that they would need to remove the entire Otterbox plastic screen shield in order to install the Zagg glass invisibleshield screen protector since the Apple pencil will not work properly with this plastic screen. 3) I wanted a different color of the Otterbox Defender Series, and looked all over, and finally had to settle for the black (business look) Otterbox Defender. 4) The case is hard to open and close in order to access the screen, or even the lightning connector, etc. Bummer, but I wanted the protection that Otterbox Defender provides, so I settled for being somewhat inconvenienced until the next product comes out.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there chereefl,

      Thank you so much for your extensive and candid feedback concerning the iPad (5th Gen) Defender series! To start, we apologize that this case is struggling to find the perfect fit with your device. We definitely find this odd, since as long as you have the iPad (5th Gen) or iPad (6th Gen), that Defender should match-up seamlessly with all functions of the device. Please feel welcome to contact our Otter detectives at 1-855-688-7269, and they'll gladly launch an investigation into this mystery!

      As for the separate screen protector, we don't typically recommend using a tempered glass with this Defender case, since the two layers of protection can cause issues with touch sensitivity. Usually, the built-in screen shield on the unit is sufficient in providing device security. If you have any additional questions on this, just let us know. We'll do everything in our power to restore your Otter confidence going forward!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way I’ll ever case any of my products since I have a 4 year omd

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great sturdy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has kept our iPad free of damages as it has already been dropped by my kids. We’ve used it previously with our older iPad and they still look brand new due to the great protection this case provides.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Case Cover !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy and gives you so many options to how you want to watch and place your iPad . Having kids and having this case only makes it a lot easier to manage and work with this for benefit of the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grown man proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend is like a toddler so this case works great on his ipad

    I would recommend this to a friend