Customer Ratings & Reviews
- Model:
- 77-50972
- SKU:
- 2103026
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the excellent protection and ease of use offered by the Defender Series Case. Many appreciate the included stand and the case's snug fit, while some find the added weight and bulkiness to be drawbacks. Positive feedback also mentions the screen protector and competitive price. A few users expressed concerns about the charging port access and kickstand design.
This summary was generated by AI based on customer reviews.
Didn't know they had Otter box for I Pad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use Otter box for my phones and that's why I got one for my I Pad. I tend to bump things.
I would recommend this to a friendBest case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered that case for my niece iPad and she loves it.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great device. I used this device every day specially to communicate with my kids
I would recommend this to a friendGreat price and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the hard cover. It’s hard to remove at airports.
I would recommend this to a friendVery goood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very good but not able connect keyboard.
I would recommend this to a friendgood material
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is a good quality product i havent have any problem with it
I would recommend this to a friendOuter box. Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outterbox good for kids and use work materia hard and soft
I would recommend this to a friendIt's an ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok case not the best but better than nothing
I would recommend this to a friendNot a bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an adequate cover for what we were looking for.
I would recommend this to a friendOtterbox apple mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works just perfect for my daughters apple ipad mini
I would recommend this to a friendDidn't fit iPad Mini 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy for iPad Mini 4. It didn't fit. Why does Best buy require 50 characters for reviews when all you need is a sentence. Seriously?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey rondechek,
Thank you so much for your feedback! We sincerely apologize about any confusion surrounding our iPad mini Defender series case. Unfortunately, the standard iPad mini case is only compatible with the iPad mini 1/2/3. Apple went through a pretty different design change for the fourth generation, so we engineered an entirely new case for it. Please feel free to check out the Defender case specific for the iPad mini 4 by following the link below, and call our helpful Otters at 1-855-688-7269 for any further assistance!
https://www.bestbuy.com/site/otterbox-defender-case-for-apple-ipad-mini-4-black/4742003.p?skuId=4742003
Best,
OtterBox Customer Service Team
Difficult to open
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very difficult to open and put the IPad in, also the volume buttons would not change the volume, to stiff to push in, making it difficult
No, I would not recommend this to a friend- Cons mentioned:Bulk
Too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky, didn’t like it, would not buy it again, still looking for abetted case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Blumoon,
Our apologies that this Defender series seemed a little larger than life! The extra bulk on the case does add a few extra protective layers, but we certainly understand your decision to forego the product based on preferences. The good news is that OtterBox does carry a few slimmer case styles for this device that might be more up your alley! If you'd like to explore some options, please feel welcome to call our Otter experts at 1-855-688-7269, and they'll be glad to further assist!
Sincerely,
OtterBox Customer Service Team
Not for kids under 12
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product. I just can not get my son (7 yrs old) to keep the back on. He removes it from the case to use his ipad.
No, I would not recommend this to a friendNot great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case for my sons ipad and the first time he dropped it the iPad screen cracked even though it had this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Suzie,
We are truly sorry that the screen cracked on your son's iPad Mini. We realize just how frustrating a damaged device can be and completely understand your disappointment. Protecting your iPad is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.
Your son's iPad Mini is beyond the limitations of our warranty, however, we would very much like to offer you a new OtterBox case since his may have been compromised in the incident as well. Please feel free to reach out to our friendly Otters at 1-855-688-7269, and we can set this up for you.
Sincerely,
OtterBox Customer Service Team
- Cons mentioned:Weight
Too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get the IPad mini to be small adds too much weight to it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Skuba0420,
We apologize that the Defender series seems to be a little too bulky for your comfort level! While the extra layers add a lot in terms of additional protection, we certainly understand that this can make the case seem a little larger than normal. We do carry two slimmer designs for this specific device, and if you're interested in learning more, please feel free to call our Otter experts at 1-855-688-7269. They'll help you find the case of your dreams!
Sincerely,
OtterBox Customer Service Team
- Cons mentioned:Weight
Too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged the otter box because it was extremely bulky.
No, I would not recommend this to a friend Not a good fit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure this is an excellent case. However, do not buy it for the iPad mini 4. It doesn't fit.
No, I would not recommend this to a friendToo pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price! Nice just way too expensive for any device
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey JerryPop,
We're sorry to see that you're feeling so apprehensive towards the price point of the Defender series! Although we certainly appreciate your concerns, we do feel that the cost of the unit is worth the maximum protection, outstanding customer service, and limited lifetime warranty that accompany all of our products. If you have any further questions or comments, please don't hesitate to call our playful Otters at 1-855-688-7269, and they'll dive right in to help!
Best,
OtterBox Customer Service Team
P I T A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a case that was easy/convenient to go on/off for use in an aircraft. Looks like it could survive a nuclear attack. But didn't meet my needs
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi J3Pete,
While we're glad to hear that this Defender series was looking tough enough, we apologize that the case didn't end up working out for you! We're always looking for ways to enhance the Otter experience going forward, and our friendly representatives would love to grab a few more details of feedback. Just give them a call at 1-855-688-7269, and they'll be happy to chat!
Best,
OtterBox Customer Service Team