Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Angle. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Left. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Alt View 11. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Alt View 12. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Alt View 13. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Alt View 14. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Alt View 15. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.
  • Alt View 16. OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black.

OtterBox - Defender Series Case for Apple® iPad® Pro 11" (2nd Generation 2020) - Black

Model:
77-65136
SKU:
6408079
Highly rated by customers for:
Your price for this item is $44.99
Clearance
The comparable value price is $89.95

Customer reviews

Rating 4.6 out of 5 stars with 210 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the great protection and built-in screen protector offered by the Defender Series Case. Many appreciate the convenient stand and ease of use, although some find the case a bit bulky and heavy. A few customers noted concerns about the case's quality and price point. The power button's accessibility was also mentioned as an area needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 210 reviews

  • A must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. Highly durable and worth it. I highly recommend

    I would recommend this to a friend

  • So far so good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and grandson real likes. Like better than the soft case

    I would recommend this to a friend

  • Case for new iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new case has some nice features like locking the case to stand.

    I would recommend this to a friend

  • otter box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box and best. my all apple product is protected by otter box.

    I would recommend this to a friend

  • Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and sleek my son won't break this iPad!

    I would recommend this to a friend

  • Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! Would recommend to anybody! Go get one

    I would recommend this to a friend

  • good products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, would recommend to everyone. thank you

    I would recommend this to a friend

  • The bus driver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case good protection against dropping and weather

    I would recommend this to a friend

  • Sturdy case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes the best protection for your electronics.

    I would recommend this to a friend

  • Great product would recimment for all

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in a timely manner easy to use and is very durable

    I would recommend this to a friend

  • Otterbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box products are the best, highly recommend!!

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Excellent product, always great quality!

    I would recommend this to a friend

  • Very nice case.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice durable case. I can mount it in a ram mount and not worry about it.

    I would recommend this to a friend

  • otterbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once I figured out how to put it on my ipad I love

    I would recommend this to a friend

  • Great for kids

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid has not broken it yet but it seems well built!

    I would recommend this to a friend

  • Strong case, hard to put on/off

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case so far for our kids iPads, the case is hard to put on/take off.

    I would recommend this to a friend

  • Fits nicely

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely but easily gets smudges on screen from use.

    I would recommend this to a friend

  • So so product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, wish that this current version had been better than the previous, which do not get me wrong is ok, but not blow your socks off in which maybe every consumer thought.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're glad to hear that you're liking your Defender Series case for the most part, but we're bummed to hear that it still feel a bit short for you! We'd love to hear more detailed feedback about your experience, so we can pass your thoughts up the ladder to our design team. Feel free to call us at 1-855-688-7269, and we can share your thoughts with our design team.

      Best,
      OtterBox Customer Service Team OtterBox

  • Why

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had wrong item in box not Best Buy but otterbox does this a lot will state device fits previous and newer not always the case lol play on words

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Tony!

      We're sorry to hear about your Defender Series case not fitting properly! This OtterBox is designed to be compatible with the iPad Pro 11" 1st and 2nd Generation. If that is the device you're using, please don't hesitate to reach out to our Customer Service Team through the link below, and we'd be more than happy to get you taken care of with a replacement case.

      Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Case quality, Weight

    heavy and not functional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gaps in screen, bulky, heavy, hard to use, not the best case out there

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Defender Series case! We appreciate your feedback about your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

Page 10, Showing 181-200 of 210 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.