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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 4266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 4,266 reviews
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case to protect the new I phone . A bit bulky. Clip does break soon.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This product protects well my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product that will provide enough protection for my iPhone against the elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support with iPhone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the great quality of the phone, the customer service was great. Transferred everything with no glitches. Didn't lose anything. Otter box work fantastic. Dropped phone several times, with no dings or problem with the phone. I will return to best buy again for future purchases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Protection for a iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case work well to protect your iPhone and has a great look in several different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It's really drop proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for phone but after a few months, the screen guard looks pitted

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Mjba,

      We’re glad that the Defender is taking care of your iPhone. We’re sorry that the screen protector has seen better days. If you feel that the case is compromised please feel free to give us a call so that we can help out. You can reach our friendly Otters at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped this phone a million times and it still protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted (not needed) a new case for my old iphone5 which I use to listen to books I have downloaded while I'm on the elliptical. I had read reviews and the salesperson at the Ballwin Store put it on and it is quite a sporty little device now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    BLACK OTTERBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SOLID CASE THAT PROTECTS THE PHONE FROM WHEN YOU DROP IT ON A SIDEWALK.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Otter-box Defender and the color.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Can drop my phone...no worries!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop your iPhone...No Worries! An inexpensive way to protect my most important accessory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great outerbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great outer box would recommend to anyone Very durable against dropping and scratching

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store price matched Amazon making it affordable. Durable and protective case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the durability. I tend to drop my phone a lot so protection is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this protective case. It was so easy to install and requires no maintenance, easy to clean. the only downfall, is sometimes (very rare)moisture gets underneath the plastic (on the front cover) and it leaves a ring, but once it dries & evaporates quickly, it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this protective case. It was so easy to install and requires no maintenance, easy to clean. the only downfall, is sometimes (very rare)moisture gets underneath the plastic (on the front cover) and it leaves a ring, but once it dries & evaporates quickly, it's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, offers the necessary protection. Delivered on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids since they are getting phones at 8 years old now. Difficult to take off without adult asssitance. I bought this for my step son since his mother wouldn’t buy him a case, knowing he drops and breaks everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is durable but too Bulky in its design. Have seen others that look more attractive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a beating from my 11 year old but has always protected his iphone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case along with my new Iphone 5S. There weren't alot of girly options available and I would not use my new phone without a case! The case is durable and has protected my phone well for the past two months. Getting the case off to clean underneath is a nightmare. Ive had to have my husband do it each time for fear of breaking it. The design is really poor and it cannot be removed without wedging a mini screwdriver in the tab on the underneath plastic case. Also, I do not care for the material the outer case is made from. I am a clean freak and very careful about where I set my phone. Even so, the edges have picked up a wearing of the color and I have not been able to clean it off with anything I tried.

    No, I would not recommend this to a friend