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Customer Ratings & Reviews

Your price for this item is $17.99
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Customer reviews

Rating 4.7 out of 5 stars with 4266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 4,266 reviews
  • Rated 5 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it in exchange for the Pink Otter Box cover so it was ok. It not as nice looking ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used defender cases for years, they are an excellent option if you can't afford insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I like it a lot I needed a phone case and this one stuck out the most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is better than any other product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this case an it's beautiful. THe sound comes through better than the other cases I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always reliable. Will not put any other case on my phone. Highly recommend this for any phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects phone but allows dust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone saved the screen, but dirt piles up and to clean phone is a pain having to completely remove hard rubber and plastic weekly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box never disappoints. I was able to keep my iPhone safe and protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working. Says allot for the time and usage that I put into this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Another case for my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these over the years since all I have had is iPhones. The only bad thing is they do not last for me since I work overseas. It seems like the heat is too much for them and I have to replace them every few months so that gets expensive. I wish they would make them for the extreme heat that I am putting them through. I absolutely hate the clip, I have no idea why it was changed but I wish they would change it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a standard case and works just like it should.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product overall, but too bulky,. The clear screen cover makes the screen look oily and distorts the view. I returned it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Daniel,

      We’re sorry that the Defender case was a bit too bulky for you and that the screen protector was distorting the screen. That screen protector issue is very strange and we would have been happy to have helped out. Perhaps the Commuter case would be a better fit for you as it is slimmer than the Defender. Check out the link below for more information on that OtterBox case.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-se-5s-and-5-black/6667737.p?id=1218770736241&skuId=6667737

      Of course, if you have any questions please feel free to give our helpful Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Ok case but would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this case would be perfect for my phone but I ended up returning it after a couple weeks since I got so irritated off having to take it apart and cleaning the cheap screen protector or the rainbows I would be getting every couple of days. It was not worth the headache. I ended up switching to the commuter case. I was also expecting this case to be white and pink but it is actually pink and cream which looks really nasty on my white iphone5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the phones that get a lot of abuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of dropping my phone, the Otter Bix has save my previous phone in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once this cover is on you won’t have to worry about your kids taking it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A proven product, excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a replacement of the same type of Otterbox product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very dependable and with Best Buy matching Amazon, a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need something quick for a new phone and this works great. Happy I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection for old Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was hard to find. The Staff of my local store found one the same Day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case in the World

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box Defender The best case made in the World I have one for every iPhone and iPad I own

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Otter box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows water in and my phone won’t work properly. Very disappointing.

    No, I would not recommend this to a friend