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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 4266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 4,266 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Keeps my wife's iPhone safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loves it. I love it too since she drops her phone all the time :-). I only wish the plastic screen would come out easily since she already has a screen protector on the phone. Otterbox by far makes the best cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. It feels well and protect my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the phone nicely and is not to large.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for someone looking for an inexpensive case

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Dust Collects Under Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Otterbox cases for my devices, but they certainly don't come without their flaws. However, they mostly make up for their flaws with their precise build quality and superb fit. This case has a bit of an annoyance that hinders my overall rating. It's the screen protector. It allows dust to easily find its way under the screen and stay! It's especially annoying on account of how difficult it is to remove this case. Anyways, this calls for a three star rating in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Keep you phone safe with the toughest case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third OtterBox Defender case that I've had and they've never let me down. The first one was defective but OtterBox replaced it without any hassle. It kept that phone safe for three years. When I got my new phone a few months ago, I decided that this was the only way to fully protect it. While the case keeps my phone safe, there is an issue with the bottom piece of rubber near the home button. It gets a little loose because there's just no place for it to hold to. It's not a big problem, more of an annoyance. If the loose piece was a bit more secure, I'd give this case 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Amazing case but I needs some improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this case 4 months and i to be great but here is some reason why I needs some improvements 1 the fingerprint it gets dirty so quickly with the finger prints on the screen protector and I have to use fingerprint products get them off. Another reason is headphone jack Cover I use a pair of beats studios and the cord is like a t shape and i have to plug it in sideways so it covers the charger so in conclusion the ottor box defender helps your phone from drops and everything but I needs some improvements to the booted of it and make it third party available.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone case. Fits great in the hands and I have small hands. Love the color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and Good Looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because I had been wanting a new case for my iPhone 5 since the one I had (Speck) was falling apart. I had ben wanting an Otter since the days f my iPhone 3G, but the price always turned me away. After seeing how many people at work had one I decided it was finally time to get one. I like the case very much and am very happy with it and actually feel comfortable knowing that my iPhone 5 is well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The product is easy it use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The durability of this product is great I love how it feels and the way it protects my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection for iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox cases on my mobile devices for years, and it was a no-brainer when I upgraded to iPhone 5 that she would be using this case. Extremely durable, stands up to falls and spills, and if something does happen to the case, OtterBox will replace it (the case, not the device). I will continue to use OtterBox cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like my phone is safe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case feels heavy duty in your hand and also makes me feel like I have a better grip of the phone in general. I have bigger hands so I feel like I would be less likely to drop it. This case covers 99% of the phone including all the ports. It is well worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for a navy and silver/grey one for a while! its my school colors and its awesome! i love otterbox's defender series... they might be bulkier than a lifeproof, but the sound quality is MUCH better and u dont need a special connector for headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the case for almost 2 months so far no issues. I dropped my phone a couple of times without any damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable protection for iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using OtterBox cases on my mobile devices for years, and it was a no-brainer when my wife upgraded to iPhone 5 that she would be using this case. Extremely durable, stands up to falls and spills, and if something does happen to the case, OtterBox will replace it (the case, not the device). I will continue to use OtterBox cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox - Defender Series Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox makes great products and they have terrific customer service if you have any issues with their products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone 5 case that money can buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my wife for her iPhone 5. She dropped the phone on cement floor face-down and the case absorbed the fall with not a single scratch to the phone. Love the protection this case offers. Have bought 2 cases for different phones as they are sturdy and reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    great iPhone 5S case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for iPhone 5S which maintains the use of fingerprint sensor. It has a cut out hole at the place of touch sensor. I am not sure if it is water proof as the speaker ports on bottom of phone are open.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Somebody tried to steal it, so it's pretty cool!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for piece of mind, coil be thinner like boxes of life, only thin is they didn't have but 2 style options to choose from. Real tree baby!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Defender Didn't Defend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Otterbox Defender for the Galaxy Note 4. The phone was dropped from about 3-4 feet off the ground while just holding it. The LCD has cracked, touch screen doesn't work and the screen no longer lights up. On a separate but similar topic, the screen protector on the Defender still allows dust and lint to get through the opening the button used to turn the screen on. If we didn't have an additional albeit cheap screen protector on the phone the screen would also be very scratched. Needless to say, we will not be purchasing products from Otterbox again. The warranty that is offered is pointless to have if the phone ins't protected at all. Now that would be good customer service, to back up what your case should be protecting, Especially for the $65 we spent for the case to begin with, with the expectation that we wouldn't have to worry about the phone being damaged.

    No, I would not recommend this to a friend