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Customer Ratings & Reviews

Your price for this item is $17.99
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The comparable value price is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 4266 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 4,266 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Be smart and get one of these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of cellphones, I refuse to carry one without an OtterBox on it. Others may be cheaper, but you get what you pay for. My cell phone fell & was laying at the bottom of the toilet. The OtterBox was soaked when I fished it out, but my phone didn’t have a drop of water in it or on it. It still works perfectly. Let’s see those other cases top that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment for protecting you expensive phone. Easy to use and looks good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this case before and it does the job. Protection without being too bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case, terrible names for colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    who gets paid to come up with mineral blue? what the heck is mineral blue? anyways, it's a tough as nails case, and when it comes to nailin', trust me, i know what's tough.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects well and is not really bulky. Front can make touch screen hard to work

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great case for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great for protection, however, be prepared for color transfer. The pink won't stay clean or pink - the edges and corners will soon be black and blue

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Great case for any iPhone 5 or 5 s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect your phone from damages to the screen and sides of it really great price too

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    saved the iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 18-year-old daughter uses this otterbox. She set the phone on top of her car at school as she put in her books and was distracted and forgot the phone and drove off. A few minutes later she remembered and went back, to find that several cars had run over the phone--which was in perfect condition. The only thing wrong with the otterbox was a small piece of the flap over the charger was broken off. Very well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the best case for my 5s and the OtterBox is the only brand I choose. I have two 6s Plus units and I have dropped both many times. One uses an OtterBox the other uses a Ballistic Tungsten Slim which I was unable to locate for some time. I love the Ballistic cases but OtterBox is available for all of my iOS devices - iPhone and iPad Pro. High price but worth it after that first drop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Protects Iphone but is bulky and clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover protects the phone well. Kind of like wrapping it in a blanket or bubble wrap. However it is somewhat difficult to install and it makes the phone very bulky so you cant easily carry the phone in a pocket or slim-line holster. The trade off is that you can drop the freaking phone on a tile floor and it wont shatter - but the tradeoff is you have a clunky package to carry and no longer fits easily in a pocket.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Jimbo,

      We apologize that this Defender series isn't entirely matching up with your style so far! While the multiple layers of the case do add a lot in terms of protection, we completely understand that the rugged design isn't necessarily for everyone. If you're looking for something that still provides excellent device security, but in a slimmer style, we would recommend our Commuter series! The Commuter is sleek, and focuses on pocket-friendly protection. Check it out via the link below, and feel free to call our friendly Otters at 1-855-688-7269 with any other questions that you may have!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-se-5s-and-5-black/6667737.p?skuId=6667737

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and protects the phone very well, I am confident that it will hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Good Protection and looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my investment, at a good price, fits in my pocket well, and easy to get out when I need it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits perfectly with the new iPhone SE. Great case, truly keeps phone protected

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Couldn't Ask For A Better iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Otterbox Defender case because a friend had the same size iPhone that I had just bought, and she had no problems for several years. My salesman also installed the case and the screen protector. In just over a month, it has worked perfectly and the size and texture of the case make it easier to grab and hold on to. No problem with dropping like my old flip phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    color hard to find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This color is unavailable in stores usually! Only been able to order. Then I went to Best Buy! There it was and price was just right! Best Buy is my Best place to shop!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and it fits great...Not too bulky but fits I pocket easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, secure case with belt holster. Has a built in screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is sturdy and I don’t have to worry my son dropping his phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Stylish Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black case. Stylish, easy to use, protects phone, and has a clip attachment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was exactly what I was looking for. Came with a belt clip and protects my phone.

    I would recommend this to a friend