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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention how the Defender Series Case keeps their phone secure and snug. They also appreciate the variety of colors available. Some customers have even commented on the remarkable fit and design of the case. Overall, customers seem pleased with the protection and style that this case offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed an online order for the OttorBox Defender phone case and picked up in the store. Ordering was quick and easy and my case meets my expectations. I feel like my phone is very well protected from accidental drops and scratches and it is a good looking case as well. I would recommend this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color. Great protection as my grand kids use my phone a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Not has bulky. Protects my sons phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is a little bulky, but provides protection that is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and finish. Protects the iPhone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Otterbox that I have bought for my daughter. Her first one protected well until it started to dry rot. It was falling to pieces the rubber covering. I've used and loved Otterboxes on my iPhones (3 different times) and never had this problem. Hopefully it was just a faulty case, and this one will stand the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the color and it fit's great. don't worry about dropping my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had otterboxes since iphone 3 through 6+. I bought this one for a work phone which was in ‘some other box’. I ditched that one right away. otterbox all the way in my opinion. dropped 100’s of times, NEVER an issue. i’ve seen other cases with big claims but the feel and function of this one is the best!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    WOULD NOT BUY ANY OTHER PHONE CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase Otter Box cases. They are attractive but drop your phone down a flight or two of stairs or on a cement or tiled floor and you will find NO DAMAGE to the phone.. Even purchased them for grandkids for their iPads that I gave them for Christmas. They are hard to remove and sometimes hard to get the icons to open. But would still recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Have purchased several and enjoy them all.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is a great protector for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case, hard to open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case to protect my 10 year old son's iPhone SE. It is a great case, it protects the entire phone. The only negative was the poor instructions which made opening the case to install very challenging. It is very hard to open. Which if you are changing the case frequently could be frustrating, but otherwise I think it is a good thing. My son cannot take the phone out of the case without my permission and help, which since I want the case left on the phone is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for those who work outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy case fits well and easy to put on/take off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent phone cover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for my phone. Had to replace a a very expensive waterproof cover that was difficult to use. This cover is better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender Case is the Best Case Made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've sworn by the OtterBox brand for years, and I've used it with many brand name phones ie....blackberry,iPhones,Samsung,etc. this case has stood the times with all possible ways of destruction, and I would truly recommend this case to anyone looking for true protection. Thank You OtterBox for your years of service with all of the brand name phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job and gives me confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the defender on all three family iPhones and on all three iPads. All items have suffered drops from 4+ feet and the defender series protected the devices. Under the case they still are like new. I am waiting for the IPhone 6 plus version to come out. I'll buy it the second Best Buy stocks it. Only for those who need serious protection...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    For a Newbie i-phone user, this is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At age 65, I finally forced myself to join "the real world" of i-phone use. Since the phone that I bought is much larger than my old Blackberry (no snickers allowed!), and it's not likely to fit into my pocket, I bought the Otterbox as further protection. I've been using it several months and it has served its purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very, very durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the defender does exactly what I need it to do - defend my phone against my mishaps of dropping it, my dogs pawing at it when I come home, and every once in a while, a light drizzle of rain. I'd like the rubber foam would last a bit longer, but having to change my phone case every year or so isn't a hardship, especially when I consider just how much unintentional abuse that I subject it too. it also helps that it comes in colors so I change it up once in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cover for the phone. Love the belt clip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects fairly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this cover protects and is easy to grab.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get any more protection than this. Price match it from Amazon and save $15 in stores! Kinda bulky for my taste.

    No, I would not recommend this to a friend
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