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    • Brand Response

      OtterBox Customer Support 

      August 8, 2016

      Hi Pzoranni,

      We are sorry that moisture is finding its way between the Defender and your iPhone. Although the Defender is great when it comes to drops, bumps and scrapes it is not waterproof. If you have any questions please feel free to give our friendly Otters a call at 1-855-419-7417. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox