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OtterBox - Defender Series Case for Apple® iPhone® 6 Plus and 6s Plus - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 4363 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Good enough!

    Posted
    CCLNYC18
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I recently purchased an iPhone 6s Plus which is way too expensive to leave to chance. So I came to Best Buy, got a really good sales rep, and together we went through the pros and cons of all the 6s Plus cases. I chose this Otterbox Defender because it protects the phone from all kinds of reasonable impact and keeps the phone shiny and new inside. (Reasonable probably does not include drops out a 15th floor window and the like.) If you can call them cons, this is my list: 1) After having it a few weeks, I noticed a tiny cat hair inside the case near the home button. I was warned that "dust" would find its way in there and I'd have to open and clean the inside from time to time, so I wasn't terribly surprised. 2) It is clearly not waterproof. I used a pretty good amount of lens cleaner to clean the screen cover and it leaked inside, necessitating a quick opening to clean it off the actual phone. 3) I wasn't nuts about the color selection Considering it isn't advertised as sealed or waterproof, they aren't really cons. And color is a matter of taste. I'm more interested in the safety of my phone than in having it match my outfit or purse. . As for the pros, I am very, very happy with the excellent shock absorption, having already dropped it on a concrete NYC sidewalk and having had it fly off my desk onto the floor a few times. I also like that I found some scratches on the case which means they are not scratches on my phone, should I ever want to sell it later on. (I realized they were on the case and not on the phone when I opened it to remove the cat hair.) I am confident that I made a good choice and that this was money well spent. I expect that the Otterbox Defender will continue to keep my iPhone 6s Plus safe from all of the bumps and scrapes it will almost certainly encounter, greatly prolonging the life of my phone.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    TOTAL WASTE OF MONEY THIS DIDN"T LIVE UP TO HYPE

    Posted
    TANGERINEBLOKE61

    I spent upwards of 200 on TWO cases for our new iPHONES, one for my wife which is wonderful so far and this supposed bastion of safety and protection and it DID NEITHER AT ALL..it was VERY difficult to install even the MEAN spirited employee had a difficult time. I . This was HORRIBLE, not only is it ivery difficult to use if you have a glass screen on your iPHONE, It was VERY difficult to enter my code or press on apps etc. because of the thickness. THE REALTHRUTH is, It is not DROP PROOF or even remotely MOISTURE PROOFf as it purports to be. I accidentally dropped my FULLY CASED iPHONE in way way less than a quarter of an inch of water. It was in there for a total of perhaps 12 seconds. It ruined the phone and I had to shell out 200 to get a replacement. DO NOT BUY OTTER BOX if you're uLTRA active or by water etc. IT WILL NOT PROTECT YOUR PHONE..even from a simple drop that barely covered the "protected" bottom - yeah and if my grandmother had boots she'd be a TANK..bob is NOT YOUR UNCLE ON THIS BIT....in any way. SHAME ON OTTER BOX. and this is EXTREMELY BULKY. If you're careful with iPHONE even active you can get a GREAT case for almost 90 percent off of what I paid for this disaster

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi TANGERINEBLOKE61,

      We are truly sorry that your iPhone 6 Plus did not survive the wet conditions. There seems to be a bit of a misunderstanding as we do not claim that our cases are waterproof. They are great protection against drops, bumps and scratches but they are not watertight.

      The touchscreen difficulties are understandably disappointing and they were probably due to having the additional glass screen protector on your iPhone. Since the Defender has a built in screen protector we do not recommend using an adhesive screen protector as touch sensitivity issues may occur. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Excellent Protection

    Posted
    SargeAtLarge
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have protected a number of my devices with Otterbox products and have always been pleased with the quality, workmanship and protection afforded by the Otterbox line. I switched to the Lifeproof product line when I purchased an iPhone and it is an outstanding product as well. But Lifeproof wasn't making cases for the iPhone 6s Plus at the time I bought the new phone (they have since come out with case in their "Fre" line) - so back to Otterbox! The Otterbox case fits well and seems well-built. It comes WITH a belt holster (historically an option with Lifeproof cases) that doubles as a stand for the phone in the "landscape" position (so you can set the phone on the table for viewing video, for instance). The case has a screen protector built-in and it, as well as the cover over the "home" button, do not interfere with the touch screen, 3D sensing, or fingerprint reader. The case does NOT interfere with the use of headphones (the Lifeproof for iPhone 5 required a dongle to prevent water from entering). The Otterbox case will work with the "beefier" Lightning connector sold by Amazon Basics (the Lifeproof iPhone 5 case did not). The Otterbox case does NOT totally protect against dust, and it is NOT water-PROOF (as the Lifeproof case is). It does protect from sprinkles and snow on the screen and there are covers over all switches, buttons, and the Lightning port, leaving only the headphone jack, the speaker cut-out and back camera/LED flash uncovered. Which is adequate protection for almost all typical misadventures that can happen to a phone - short of dunking it in the pool.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It protects my phone

    Posted
    JamesHowlett
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I knew the otter box brand; have used their products before, so that's why I went with them again. I wanted the max in protection for what is essentially a thousand dollar phone. Since I need my phone for work and it will be vulnerable in a shop with a lot of oil and metal, I wasn't gonna mess around. Some cons of the case are in connecting the lightning cable or earbuds. This is only due to the rubber covers of the case that normally plug those areas are really thick, so you have to manipulate them as you plug it in. This is much harder in the dark :) Still, it is well worth the level of protection and I suspect that my coordination will improve as I get used to these plugs covers. I chose this one in the store and decided on it versus the other otter box due to the texture of the rubber on this case versus the slippery plastic of the other. The sales associate said people that preferred the other case did so citing that it would slide out of their pocket easier. That sounds like the exact opposite of what I want. I don't want a slippery phone that I have to worry about breaking a screen on (most common phone issue). I prefer the grip and it's very subtle. I have zero issues with getting it out of my pocket (I typically carry in front jeans pocket). Plus I don't want my phone to slide everywhere! Or anywhere for that matter. I am very happy with this case. My perception is that my phone is well secured and protected. It is stylish and feels good in my hands.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I use letterbox for all iPhones

    Posted
    exec
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I gave it 4 stars because it slides when plugging in charger and doesn't completely fit. It is very bulky and lets a lot of dirt and dust in, so I have had to put an extra screen saver. For all the bulk, which has saved my phone from major falls, its not waterproof, lets in way too much dust that can scratch the screen and the built in screen saver scratches easy. For all the years they have mad this FULL PROTECTION heavy model, they haven't made any improvements...It also muffles the speakers and mic and takes away from the sexyness of the iPhone...I used my 7+ without it recently just my extra screen protector and it felt so good, but you can't put the phone down without fear of scratching....so back to otterbox. I also called for a replacement and they were very rude about needing the serial number even though they can easily look up my order....So while gives superior drop protection, if no water is involved, too much dust, poor screen protector thats not replaceable, but there are not many options for high level protection, with h20, no dust and replaceable screen protectors...A bit expensive and NO ONE UNDER ^% YEARS OLD USES A BELT HOLDER! unless they are a tool...cut the price by 10 bucks and keep that monstrosity...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Strong, reliable and versatile

    Posted
    tkepa257
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The new Otterbox Defender cases fixed all of the previous issues with previous iPhones and is much more reliable and easier for cable connections. This case was bought for my girlfriend's 6S+ and I had the previous case for the 5. I used, abused and mistreated my phone, unintentionally of course, while using that case and never had any issues with my phone until the times I had to take it out of the case to clean it and dropped it. The same can be said for her phone as she is much more clumsy than I. Every Otterbox I have owned has been a spectacular case. If there was a downside to this case, it would be that the plastic protection screen built in will not fit over a glass shield already installed on the phone. To my behest, my girlfriend removed the plastic screen and kept the glass shield on. No doubt this will hinder any water resistant features and will lead to more dirt getting in the nooks and crannies but at least it's still protected. I would suggest this case to anyone and stress the fact that it is cable friendly to most manufacturers, especially low profile. Dynex has a habit of making huge auxiliary cables so beware of using those with this case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best

    Posted
    kltmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Otterbox simply is the best at protecting our iPhones, iPads, iPods. This is the third Otterbox product I've bought personally--I have one for my son's iPod, and I also have a different colored one that I've used previously on my iPhone 6 plus. My daughter's school also uses Otterboxes for their iPads. Our iPhones/iPads/iPods have been dropped, thrown, stepped on, spilled on, you name it. Not a scratch, not a dent, nothing. They look like they've just been taken out of the box, brand new, to this day. I've tried other brands, too, like the Griffin Survivor line, which are not as good--port covers are flimsy (easily get ripped off or worn off), screen protectors get scratched up and also distort the view of the screen, liquid gets into the case, etc. Otterboxes are worth the price--they make our Apple products invincible, especially with our kids. Their screen protectors are so good and crystal clear, you'll forget they're there. They are rugged and dependable, yet not too bulky, either. It is not an exaggeration to give them 5 stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Stongest Phone Case Known to Man

    Posted
    TechLover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I swear by the OtterBox since it first came out several years ago. I am a 911 dispatcher and we took a call with a male on a motorcycle in a major accident and he was thrown 50-60 feet on the highway from his bike. He had a phone with the OtterBox case that flew off him and went airborne onto the highway too. He was transported with severe injuries and broken bones, even with a helmet. That phone with the OtterBox didn't miss a beat and kept on ticking. It had no damage and was just fine. It was pretty amazing to see. Everyone working the scene was surprised. So if it can withstand that, I think it can with stand anything else. My husband and 2 kids have them too. You know how hard kids can be on phones. It's worth every penny.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A bit bulky

    Posted
    Kysh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this case & I purchased the Otterbox Symmetry so that I could compare the two. The Symmetry is much lighter, however in my mind, I believe it's less protection than the Defender. The 6 plus is already a massive phone, in my opinion. The Defender case makes it even more massive. If you don't care about the bulkiness, then I say go for it. The Symmetry doesn't cover enough of edges of the phone in my opinion. And also, the Symmetry does not cover the top & bottom edges of the tempered glass. They're left exposed, which causes dirt accumulation under the tempered glass. I do like the fact that the Defender outside case is rubber. It doesn't slide out of your hand as easily as the Symmetry, which is a hard case. If I had to pick, I would go with the Symmetry, only because Defender case makes it so much bulkier. I ended up returning the Defender. I wish I could find a case with the body of the Defender (rubber & protects more of the edges) but the size/weight of the Symmetry. The Defender has more pros for me, but the bulkiness was too much. It was a deal breaker.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Big and bulky

    Posted
    Tammy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I know the otter boxes are suppose to be big and bulky, but on the 6s plus, WOW. The case itself would do the job of protecting the phone if you dropped it, but it was just to big for my taste. I also did not like the film that covered the phone screen. It made the phone look like it was scratched or something, and considering I already had a Zagg shield on, I didn't need that extra screen protection. Again, I know it is for the protection of the phone, I just wish it could have had better style. If all you need is for it to protect your phone then this case will do that. I wanted something a little more sleek for this big phone. I did return this case and purchase a kickstand case which I think will do what I need it to do with a thinner design. This just wasn't I wanted, but for other people this will be perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent choice....

    Posted
    JeffreyW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So the case came and it was pretty easy to disassemble and then insert my 6s Plus and get it protected. Love the color and it is a seriously sturdy and protective case. This does as some bulk because it is designed to protect and it does that without making the phone hard for me to use or work to use it. The clear protected that is part of the case is nice however using my stylus does result is some missed "clicks" because the protector prevents the screen from sensing the touch that was made, however it is not that often and I appreciate the protection and I have just adjusted my stylus pressure and it now rarely happens. Had the case long enough to drop the phone and not a scratch on the phone or case. I would highly recommend this case. My wife bought one of those pretty designer case for her's and thinks mine is too bulky but the protection it offers me is worth the little bit of bulk...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for protecting the phone

    Posted
    Duhiforget
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    On very iPhone I've owned I've use an Otterbox Defender. On my 4s I use to buy those cute covers until I dropped it & it chipped my screen after that I purchased a Otterbox Defender. Then I got my 5s. I did buy a LifeProof for my 5s because it was waterproof & the salesperson said it would protect my phone if I dropped it. Well I had it 29 days & dropped it once on a basement floor & the case broke (phone was ok) so much for waterproof. I returned the LifeProof & I have stuck with OtterBox defender ever since. I'm not as happy with the screen piece on the case is not a tight fit & it doesn't let me enjoy the easy touch screen of the iPhone. It doesn't read my fingers touching the screen unless I press harder on the screen. That's the only complaint I have. Because when it comes to protecting my iPhone it's a tank even on basement floors. That's why I put up with the screen problem it protects my expensive investment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Second Time Purchase!

    Posted
    Navajo64
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this phone cover again because it is my husband's favorite cover. His broke at the recharge flap on the bottom due to daily use, which we consider normal wear and tear. The old cover lasted a good two years and was the only cover his phone was in. The phone had been dropped numerous times but due to the cover being so well built it saved his phone. It still looked new due to the material it is made of. He loves the dual blue color because it makes it easy to find if misplaced. The thickness is perfect, does not make phone heavy and is comfortable in your hand. He did not notice any sound difference using this cover, for both incoming and outgoing conference calls. The price was competitive and even better getting it on sale.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good protection, more desirable cases out there.

    Posted
    TaktikalMishap
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Otterbox defender for the iPhone 6S Plus is a decent case, the screen protector is thick though and does effect the nice feel of selecting and sliding across your device. It "numbs" the responsiveness of the display. The finger print membrane is a thin piece that adheres without adhesive to the finger print sensor, it works flawlessly. It's an OtterBox it does what it says and charges you for it. There are better cases out there but if you need something to protect from most everything and want a holster too, get this case. In the past there were overheating issues with some of their cases, I experienced no such issues even playing games on my iPhone. It seems to dissipate heat adequately enough. I've since ditched this case for a slimmer profile, but this case will fit in your back pocket but it does add a bit of thickness.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    A good case

    Posted
    DeeDee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had iPhones for many years. When I got my new 6s plus my choices were very limited due to the new iPhone release. I have always used the life proof case. They did not have one to fit my new phone. I wanted something close in comparison. The sales associate showed me the Otterbox and told me that it was provide the best protection. So far it has done nicely. The only thing I have noticed is a little condensation on the inside when going from an air conditioned room to our high humidity outside. I just took it immediately out of the case and wiped it off. The phone did not appear to be wet at all. I do like the soft rubber. It keeps you hand from slipping and is very comfortable in your hand

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Better sound than the life proof.

    Posted
    IamKai
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Started out with a life proof fre case for my iPhone 6 s plus. The microphone would be so distorted that no one could ever understand what I was saying so I switched to the otter box. This case has no issues with sound quality at all but it's not perfect. I feel it's a bit bulky, it does not seal out dirt , debris and water very well, as there are openings all over the place. The charger and headphone jack openings were not thought out very well, they put a lot of strain on the cables as they are not really "hinged" like the Fre was. The rubber "doors" kind of just flex open. As many other otterbox cases the edges on the front are raised in a way that it is occasionally difficult to click on things near the edges of the screen. Over all I am much happier with this case than the life proof.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Never buying again

    Posted
    OtterboxH8r

    Bought the case because the reviews were great and was looking for a heavy duty case. Loved it and had a great feel in my hand (but the screen saver got punched out the second night with a hair dryer to loosen the glue and some forceful pushing and it popped right out) But I was on vacation in Texas for my brother graduation, bent down to tie my shoe and it slipped out of my side pocket on my zip up hoodie at about knee height. Picked it up and it was shattered into super tiny pieces. $160 later and I have a new screen. NEVER BUYING ANOTHER OTTERBOX. Suppose to be shock resistant and protect my screen. Obviously it didn't.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Will save your phone over & over!

    Posted
    Badger
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We started buying these OtterBox Defender Series when we had a Samsung phone. Have taken a serious fall & while the clip on the box broke & I was scraped up, the expensive phone was intact. We upgraded to Apple 6+ for work & continued to purchase this item with the same results. The only weak point is the clip that holds it onto the belt, THAT is what usually breaks. We've bought several & this last time it broke in a new spot. Phone was still intact. If you wear on left side, beware the seat belt snatching the clip. Better to buy a new box than phone! Hope this item continues to be available no matter what phone we have!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well but....

    Posted
    Kimberly1evette
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love Otterbox products and for the life of me I can't u fee stand why people buy these expensive phones and DON'T have them in a case (Otterbox or otherwise). As far as this case goes, I love the color but with it being so light the edges have started to look a little darky from being in my purse and me handling the phone with lotion on my hands. It's no bad, just noticble to me. My only other issue is that some kind of was moisture and sometime little particles get between the screen and the top layer of the case that covers the screen so you have to keep taking it apart to clean it. Over time (maybe a year or so) of doing this it seems like it loosens the rubber cover and the cover doesn't grip the case of the phone quite the same. All in all its still a very good case and I recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case so far

    Posted
    Sdsguy87
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had the case for roughly a week and so far I like this case more than the Life Proof case I had before. It feels just as sturdy but I can easily access all the ports. My biggest negative about my old Life Proof case was having to unscrew the area around the AUX port, screw in a special adapter just to listen to music in my car then reverse when getting out. Also, had several complaints from people when I spoke over the phone that it constantly sounded muddled. After about a year, the rubber along the case started to wear off from where it was handled. This case was about half the price of the life proof and it's a better fit in the hand. The call quality is better. Touch ID is a lot more responsive. Less screen issues.

    I would recommend this to a friend