Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 4495 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Case's excellent protection and secure fit for their iPhones. Positive feedback also highlights its ease of use and the inclusion of a screen protector. However, some users find the case bulky. While not explicitly waterproof, the case's protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 4,495 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It's serves its purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for protecting the phone but some how dust and dirt still get behind the screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case protects mobile phone like never before. Case is durable and it keeps your phone durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great for protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is wonderful. I don't have to worry about my kids breaking my phone or cracking my screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for protecting phone, horrible for style

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is great for protecting my phone but the teal color gets discolored quickly and is almost impossible to get the discoloration off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tough stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband sat on his (older) iPhone and crunched the screen. It was old anyway. So I got a new iPhone XR and he got my hand me down 6 plus. I got the otter box to protect it. He has been out in the woods regularly and has not damaged it yet!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a Maintenance Supervisor and this case provides great protection on the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive case for a iPhone but protects it well from dropping .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many cases avaialable... I choose this one for durability. I have two small children at home and let's be honest it gets dropped a lot. The case is put together in a way to maximize safety. Would def recommend to a friend. Good product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was just what I was looking for, it has protected my phone from drops and scratches.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great size (thickness)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is a great size and not too thick to fit in my pocket. Haven't dropped phone to know if it will do what I need but so far great

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Hookem,

      We’re glad that the size of the Defender is working out for you. We’re confident that if you drop your iPhone 6/6s Plus you will also be satisfied with the results. If you ever need any help with your OtterBox please do not hesitate to contact our friendly Otters at 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Excellent case!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a bit pricey in my opinion but it is definitely a durable case and does an excellent job of protecting the IPhone. I have dropped my phone several times and have never had an issue with it having the OtterBox case protecting it. I love these cases!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Very protective but bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this case is very bulky and even a little heavy. It definitely will protect the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Sharky,

      Thanks for the feedback! We’re glad that the Defender is taking care of your iPhone. If the Defender is a tad on the bulky size for your comfort level perhaps our Commuter or Symmetry would be a better fit. They are both a little slimmer than the Defender and they still offer great protection. Check out the links below for more information on those cases. Of course, if you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-6-plus-and-6s-plus-blue/8851504.p?id=1219371618669&skuId=8851504

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-6-plus-and-6s-plus-black/4473701.p?id=1219751156687&skuId=4473701

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    this cover is great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cover because it has sorta like a rubbery feel to it & helps hold device better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Tough and protective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bulks up the phone but extremely protective. Pricey but so was the phone so it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone 6+ Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this brand for years and I work in construction. It has protected my phone from damage after dropping it, on numerous occasions. With the type of work I do, the phone case eventually starts disintegrating after about 1.5 years of use. It is a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my apple defender otterbox case and I had great service from the young man that help me activate my phone. Quick and friendly. I would definitely recommend this Best Buy store geek squad department to get my products fixed and to purchase items from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like my Otter case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Otter case before with my previous phone. When I decided to upgrade, the case didn’t fit on my new phone. Therefore, I decided to buy a new case. The only thing I’m not to happy about it is the color; the store only had one, a black case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    heavy duty otterbox

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and does not slip out of pockets when sitting. after repeated drops of phone, case has still held up with no damage at all to case or phone! definitely worse the small investment for a case for such an expensive phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Provides great protection for my 6S Plus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my choice and the convienence that comes with the product. The clip on helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i previously had otter box on 2009 i phone 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my i phone 3 from 2009, which i had/used for 10 yrs had original box i purchased with phone new. it kept phone in perfect condition. cust service even commented on good condition of phone when i upgraded. all because of otter box.

    I would recommend this to a friend