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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4493 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the Defender Series Case's excellent protection and secure fit for their iPhones. Positive feedback also highlights its ease of use and the inclusion of a screen protector. However, some users find the case bulky. While not explicitly waterproof, the case's protective qualities are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,493 reviews
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great durable case it keeps my phone safe from cracks and scratches. it was a great investment

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It is definitely good for strong protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen I hate paying 50$ but it’s bettet than breaking a screen or phone and paying 800+! Great all around protection and can take a beating . The only down side is the flimsy plastic screen protector in the front of Case. It protects but if your really not careful u can crack the screen in case . But that’s a rarity with the case . Highly recommend if used on construction sites like mine!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Flaws but will deal with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: The cellphone case requires a youtube video to figure out how to get it on and off properly and the shield can get liquid trapped inside between the actual phone screen. This leads to having to pull apart the casing again to clean. Not good for water protection. Older versions did not have the extra screen casing so it wasnt an issue. I still like the protection from falls enough to buy product again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cell phone is 3 years old, I got this case to replace my other otter box (the older case has seen some rough days) I’ve dropped, accidentally thrown and generally been rough with my phone, the the cases keep up with me and do their intended job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides great protection from drops and even scratches. My husband has had one on his past 2 phones and there is never a scratch on them. I have dropped my phone several times, and it provides excellent protection. The only negative thing is the pink case can stain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing exciting, it's just a case. I don't drop my phone at all. I just have it in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case I've ever tried!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my iPhone 5 in an otter box for 2 years and it was like brand new when I traded it in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and trust otter products. I chose the color because it's girly and my favorite color!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although somewhat bulky, provides great protection. Especially we like the clear cover over the phone screen. It doesn't interfere with touch operation and is resistant to fingerprints. Hardly have to clean the screen at all. Port access is provided by flip open panels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox delivers and Helps you return a brand-new looking product for your next trade-in!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Defender never lets you down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use these and you can’t go wrong. They keep your phone investment safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love love love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case cause I needed something more sturdy. It is everything I wanted although it is a little heavy when you put your phone in it. GREAT GREAT GREAT PRODUCT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for anyone's phone weather you a construction worker or a business man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box rules protect your cell phone investment with Otter Box from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Durable to use. Great Christmas gift for those in need of last minute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid proof.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife lets our 4 year old play with her phone, but with this case, I have peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice, but a little bulkier than I expected. I do like the fact that the charger port is protected. If you don’t mind the bulk of it, then I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great to keep your phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for phone safety so it doesn't break however it's a bit bulkier than I would like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product!! My husband phone fell from a three story building and phone was intact!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lifeproof case before this otterbox, and I just love this case better!!

    I would recommend this to a friend