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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,562 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Otter box phone cases. They definitely protect your phone from drops! Just wish they had more color options.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter boxes. I've has 2 so far and it is way better than the lifeproof cases. Definitely will choose this case again!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use these for my iPhones ever since I dropped one down a flight of stairs and not a thing wrong I haven’t gone back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender cases are too thick for my taste, but for a 7 year old’s phone, they are a must.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my new phone twice already and there’s not a scratch on it. I will always use a defender OtterBox on my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love my Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a brute with phones and this case takes my abuse. My phone is in perfect shape despite how many times a day I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Protects well...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects very well, and I'm not concerned about the phone getting damaged. The only downside is that dust gets trapped under the screen protector, which has to be removed every couple of days and cleaned.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi lemme14,

      While we're thrilled to see that your iPhone feels ready to take on the world with the Defender series, we apologize that dust seems to be getting through the tough defenses. It sounds like there might be a minuscule gap somewhere on the unit that is causing trouble, but not to worry - the Otter force is here to save the day! Feel free to call them at 1-855-688-7269, and they'll send you a brand new warranty replacement. You'll never be bothered by dust ever again!

      Regards,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has had this case for a while now and it has held up so well. It still looks brand new and protects his phone well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Indestructable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter after her second screen replacement. If you or a loved one is hard on phones this is the case to get.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Saved my phone every time I have dropped it, my phone normally lasts 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had otterbox products but I shopped around more this time and still believe this is the best case for the money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Top Notch Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with Otterbox Defender for your iPhone. I've never had damage to my phone with one of these on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t go without an Otterboc case on my phone, there was no way I was going to let my son go without for his first phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like for options for colors in the defender case. I would not buy any other case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case for people hard on mobile phones. Stands up to a lot of abuse and protects the phone all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter because she always crush the screen on her phone. This protector is the best defense for her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Has a belt or pocket clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cool belt clip or anything else you can get it to clip to, I like it a lot and provides great features and protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Webroot software is not installed yet because the code scraped off when peeled back

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing better to protect such as expensive investment than a good case like this one, it is not cheap but it is worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits iPhone 8 tight and provides the protection I need - in my occupation I need all the help I can get from damaging my phone.

    I would recommend this to a friend