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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,562 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great cell phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a previous otter box for my i-5 phone for approx. 5 years, decided to stay with what I knew. excellent fit and feels secure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The defender series is great. They are not nearly as bulky as the regular Otter Boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many of these for the protection of a very valuable instrument in my daily use. Very important to me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case for the iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is soft and rugged. It comes with a protective shield for your screen so you don't have to buy one in addition.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Don't recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always relied on Other to protect my phone. In the past I was able to insert a separately purchased tempered glass screen protector. I know that glass saved my screen. This Otter came with a nonremoveable plastic screen protector that is to easily scracthed, and pitted. And is becoming cloudy. The glass protectors I've used in the past never allowed moisture to sleep under it, and I've already had to take this one apart to dry my phone. Really disappointed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Nana,

      We so apologize that you're feeling so disappointed by the built-in screen protector on this Defender series! While these troubles are certainly odd and we would be happy to issue a warranty replacement, we might suggest actually checking out the Commuter + Alpha Glass combo instead. The Commuter case is screenless, and allows the use of our tempered glass screen protector. Please feel welcome to take a look at both products via the links below, and call our helpful Otters at 1-855-688-7269 with any questions!

      iPhone 7/8 Commuter Series:
      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-and-iphone-8-blue-aqua/6028050.p?skuId=6028050

      iPhone 7/8 Alpha Glass:
      https://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-apple-iphone-7-clear/5632833.p?skuId=5632833

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping the phone protected as its supposed to! We always use otterbox for my husbands' iphone since he is hard on phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by the Otterbox Defender series! I have had them for all my iphones and never had an issue. LOVE this on'e colors too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my son who keeps dropping his phone. New iPhone 8 deserves a new case. So far, no damage whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Defender indeed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put the Otterbox Defender series cases on all of my phones and my kids phones for years! These cases have a built-in screen protector and keep dust out of the phone. My kids have dropped, tossed and other wise abused these poor cases but they protect the phone! I recently upgraded my son's iPhone 5s and when the Tech guy took his phone out of the case, he was floored that it was a teenager's phone. No scratches, dust, or cracks anywhere! It looked brand new! Can't beat this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good case helps your phone when you drop it accidentally. Everyone drops their phone sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this for a new phone cannot have any count technology with no coverage this is the best thing ever Made

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One week of use. So far so good. Got this for son’s new iPhone. He didn’t want anything bully and this one does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone Cast Anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren't any options better than the otterbox defender for iPhone users. Complete protection and 100% guaranteed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, needed something that would safeguard my phone but still allow me to function at work with it attached.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used otter and the otter box has saved more than one phone for me. It is a very dependable and proven brand

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Otter boxes are well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color (purple) and I have dropped the phone at least a dozen times already with no damage to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Keeps phone in one piece....!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know that if I should drop my phone and pick it up it is not cracked or chipped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone protector is really tough. I am a active and abuse my phone and this protector does an excellent job for me

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otrerbox isn't seen, but is the best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protected the phone through thick and thin. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Looks Great, Fits Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the case. Dropped phone multiple times and sustained no damage, yet the case is not overly bulky looking.

    I would recommend this to a friend