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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,562 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Like otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case is great, a lil cumbersome to take off but I guess its supposed to be that way to properly protect

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and it is good if u drop u the phone . I work a lot and this is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for my IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a clumsy individual and I've dropped my IPhone on more than one occasion. This case was one of the best purchases that I've made. I've dropped my phone on seven different occasions and the phone still works perfectly. Thanks to this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used otter box brand in the past and have always been satisfied with the protection it provides.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a very protective case, a little bulky and hard to manuever buttons

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there dmccarthy68,

      We're glad to hear that your iPhone feels safe and secure within the Defender series! Even so, we apologize that the case is feeling a little cumbersome. While the extra layers do beef up the rugged protection, we certainly understand that this can result in a thicker product. We would suggest taking a look at our Symmetry series, which still offers excellent drop protection, just in a much sleeker style. Check it out by following the link below, and feel free to call our wonderful Otters at 1-855-688-7269 with any further questions. They'll be delighted to help out!

      https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-and-iphone-8-black/6028008.p?skuId=6028008

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter broke her iPhone 7 screen in less than 3 months of having it. So I decided to get this defender case and so far it looks new still after I got screen fixed. So if she drops it this time it is protected. Very durable case I must say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case. It lives up to its advertisement. I started using this type of case 3 years ago, and I have been satsfied all the way. I have only changed or bought new cases to share or due to phone upgrades. Love this case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to keep your phone safe from drops and cracks. It is also nice looking and easy to hold

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expense but worth the money keep your cell phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great protection. My only complain is that it can be difficult to insert the charging cable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great all-in-one screen and body protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-in-one screen and body protection. Light, easy to carry. Clip is useful add-on.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It's working...dropped a few times...still intact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O how sweet it is to KNOW my phone is protected....howerver they could be a lil more girly

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tough case to protect your phone. It can be difficult to get off to clean your screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works well. Too high in price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job well. Competitors make a product just as good and much cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Otter Box phone cases for two different phones - and iPhone 5 and an iPhone 8. When I bought my most recent cell phone (a Samsung Galaxy S7, I bought an Otter Box case for it too. These cases work very well,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Rugged Case a little bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I husband needed a stuff case that totally encloses his cellphone and this did it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great cellphone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my cellphone several times while in this case and it was never damaged

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case if you drop your phone often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone case, I often drop my phone and I love the way it protects my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving this case for my Iphone. It does make the phone quite a big larger - it's hard for me to put it in my back pocket - but I guess if you want certainty that your phone will be protected against drops/screen cracks, you have to deal with it! The screen protector doesn't seem to interfere with the touchscreen. And I'm happy with the selection of colors/designs for the Otterbox cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    defending the new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my nephew's first phone. It is durable, includes a built in screen protector and has an optional clip. The Otterbox also has a great repair policy. A great choice to protect any phone.

    I would recommend this to a friend