Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,562 reviews
  • Rated 4 out of 5 stars

    Not Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for the price. Looks and feels pretty steady.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing protects your phone better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because it is required for my company phone, “if you break it in an OtterBox, we pay for it. If you break it in something else, you pay for it.” Need i say more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Durable Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Otterbox cases on my phones for years and I cannot recommend them enough. Very sturdy. This model has the screen protector included which is a big plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a durable phone case at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second OtterBox for a phone I’ve had. They are definitely worth having . My kids have dropped them down our wooden steps and the phone has been totally fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great phone case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone case for heavy duty use. I have had an Otterbox case in the past and it protected my phone well. This case has lived up to the same expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides the protection needed for my 17-year old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have this case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rough on my belongings and can be clumsy, too, so my phone really takes a beating. This case is essential, and I've had this type of case on previous phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't have a phone with out the otter box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose not to buy an insurance policy. I have had otterboxes on my other phones, they were dropped several times. Not a scratch. Looked brand new when I upgraded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Apple iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I finally switch to a smartphone, it was my daughter's hand me down iPhone 5 16 gig. Love this iPhone 7 although only 32 GB plenty of storage for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case I’ve ever had. Had one on my last iPhone and it really stands up. I spend a lot of time cutting firewood and walking in the mountains. thing is tough!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only case I trust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only case that I consider husband proof. We’ve had it on numerous phones and will continue to purchase the new model with each phone upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products! We've always trusted Otterbox. Even the guy at the Sprint store told me I was smart for choosing the Defender for my teenager's iPhone 7!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely satisfied with the otterbox for my Apple iPhone. Mobile phone has been protected and no markings secondary to the unexpected mishaps!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the rubber layer would adhere to the plastic layer without as much give.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Amazing,

      We're sorry that you are experiencing some trouble with the rubber peeling away from the hard inner shell on the Defender series! Not to worry - our genie Otters are here to grant all of your wishes (about your case, that is). Please don't hesitate to ring them up at 1-855-688-7269, and they'll be happy to send a warranty replacement that we're confident should hold together a little tighter!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Sturdy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy. Has lasted well over a year with minor tearing but I have a 5 year old and it's child proof. No cracks or scraps on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at the Verizon store for an Otterbox iPhone 7 and being told they don’t carry them anymore, I found one at the Las Cruces, NM location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first otter

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I like my otter box it’s my first time using one. I like the screen protector that comes with it. I like saving money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Third Iphone....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Version of IPhone over the past 10 years and I will never go back to another style of phone. This is the Top of the line of Smartphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best there is...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my company requires that you buy for my company-supplied phone. If it’s good enough for a major corporation, it’s good enough for me...

    I would recommend this to a friend