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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,562 reviews
  • Rated 4 out of 5 stars

    Little high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it renders phone pretty indestructible it was rather pricey for a glorified piece of plastic. Kids go thru a lot of these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with some concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it feels especially in wet weather. But I hope it lasts with some of the rubber likes to pop away from phone case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great protects phone really good as lifeproof doesn’t offer a case for iPhone 8

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Leslie,

      We're truly happy to hear that your iPhone feels ready to take on the world with this Defender series! We're positive that this case should keep the good times rolling, but if you do run into any questions, please feel welcome to contact our awesome Otters at 1-855-688-7269. They're always glad to provide assistance!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Definitely works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I’ve had First one lasted quite some time then began stretching out so replaced it. Definitely protected the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case for your iPhone. I always buy these types of products when we have a new phone and the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case has a good feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has a good feel without adding a lot of bulk. A little difficult too reach silence button after lifting "door".

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case,the defender case is so strong..dropped my phone and never broken..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, the OtterBox I serving me well. The phone is protected. I’m a bit concerned about voice quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a durable case. I’ve used Otterbox for many years but they could work on the bulkyness of the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the case but the camo print has been scratched off. The case itself is still great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Enough to Get Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed another and no question about decision. Note: Band around phone edge becomes looser with time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you tend to drop your phone, this is the case for you. You don’t have to worry about breaking it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a good purchase. Works great and meet the expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively happy just frustrated by a few of the changes to the system. Learning curve I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful and I was impressed with the quality of the product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection but, a little bulky

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reputation and good product. Just wish it wasn't as bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for someone wanting A pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a Mac back to a pc when I made this purchase. So far I am enjoying the Windows 10.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Poor Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor case for the money as the screen protector smudges easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there chuckh1234,

      Yikes, sorry to see that you're experiencing a spot of trouble with your Defender series! We typically recommend using a handy micro-fiber cloth to clean off any smudges or fingerprints on the screen protector, but if that doesn't do the trick, our awesome Otters will be happy to hook you up with a warranty replacement. Just call them at 1-855-688-7269, and they'll have this cosmetic casualty cleaned up in no time!

      Warmly,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    Otterbox is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son and pleasantly surprised it had a kickstand to watch movies on etc...

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Doesn’t fit right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is loose so when you touch it it’s messed ups

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Morg44,

      We apologize that this Defender screen protector is having a hard time finding the right fit! We certainly understand how important it is to have full access to your touchscreen, and our Otter tailors would love to help out. Please feel welcome to call them at 1-855-688-7269, and they'll set up a warranty claim in no time. Before you know it, you'll have a brand-new case that hugs all of your iPhone's curves and edges!

      Regards,
      OtterBox Customer Service Team otterbox