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Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,562 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Don't leave your phone without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the OutterBox Defender Series Cases for all of my iPhones and iPads and I have never had a protection problem ever. When I finally remove them from the cases they are in brand new condition. Don't leave home without the OtterBox!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Top notch case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender series cases have always been one of the best on the market. The case is extremely sturdy and will easily protect a phone from a 3 foot drop. It has a precise fit and looks great as well. Complete satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The absolute best phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used OtterBox Defender cases on all of my families iPhones and we have never had any problems with the protection. These cases will not protect from complete submersion but do a great job keeping the rain and dirt out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is super tough and really protective. I have dropped the phone from a height of about 6 ft with this case on it and it slid under the car. I picked it up and it was still in great shape with no damage to the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My OtterBox case keeps my phone safe, clean and is easy to take care. My phone still fits in my pocket, not overly bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Waterproof

    Rated 3 out of 5 stars

    Minimum protection at a minimum price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good for protection against drops. It is not, however, waterproof and the port for headphone connection does not allow for most wired headphone jacks to stay secure. Also foes not prevent dust or debris from collecting in the speaker vents. Major issues also include that the phone is hard to remove once enclosed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there BradBeaupain,

      We're truly sorry to see that you're feeling so let down by the Defender series for the iPhone 7/8! True, OtterBox phone cases do not claim to be waterproof, and while the rugged Defender might naturally resist some water, we do not recommend submerging it in any sort of liquid. It is odd that you are experiencing such difficulty with the headphone connection - although we cannot guarantee compatibility with third-party accessories, usually most headphones work with this case. Feel welcome to contact us about this issue, and we’ll be happy to take a closer look!

      In terms of the speaker vents, they are indeed open, allowing for enhanced audio and crystal clear phone calls. While some debris may collect, this can be easy to clean with a Q-tip, and the unit still keeps dust away from the most important parts of the phone. And as for the disassembly of the case, we purposely design the Defender to hug the phone pretty tightly. In the instance of an epic fall, we don't want the case randomly popping off and leaving the device unprotected. If you have any further questions or warranty needs, please don't hesitate to call our friendly Otters at 1-855-688-7269. They'll gladly do what they can to help out!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The Best iPhone Cases, PERIOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I have required that our children use the Otterbox Defender series cases as a condition of providing them a phone. This has saved us thousands of dollars in replacements and insurance through the years!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection great style slick fit and everything you really want in a case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Rugged and well-priced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install on my iPhone. Rugged exterior protects the more fragile, glass iPhone case. And reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for your iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely necessary to fully protect your iPhone. Although it won't protect against everything, it should be adequate to protect your phone against most things such as casual drops, bumps and grinds.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone very well. I sometimes have problems with the Touch ID working through the cover. I keep the phone in my pocket and have to take it out of the case every so often to clean out the small specks of lint and dust that somehow manage to get in between the screen and the cover. Other than that I am happy with the case and trust that my phone is safe from any drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as iPhone cases go, this one is pretty rugged. It doesn’t feel flimsy in your hand like many others do. It does make the phone a little bulky, but I imagine that is the trade off for decent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Superior Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection against drops and knocks. I purchased it to protect my phone when hoisting my phone up with a drone to snap a few pics of our home during construction. The case is a little bulky which made it perhaps too heavy for the drone to control on a windy day which resulted in me crashing the drone from about 20 feet up. The phone survived the fall without any scratches. Excellent protection and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case, but bit bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does a very good job protecting the phone, but it is quite bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second OtterBox case. It’s quite durable and I love the color. It also has a nonslip grip which is great

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Always a decent case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'ev had family members that used otterboxes and they've always been a very protective case. I love that they are coming out with fun colors and allowing people to express their personalities. The only complaint I have is that the silicone exterior ALWAYS stretches out overtime. IF they'd make it into a hard gel like silicone then it would probably last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case, but bit bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does a great job protecting the phone, but it is quite bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otterbox. Withstands all the daily abuse that cell phones endure. Best case out there! I highly recommend this case, particularly if you are purchasing for your kids or teens.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good quality case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality case for an excellent price for an otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    IPhone 7 Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits with ease and isn't very bulky. We choose this case because it came with the screen protector. Everything fit great we continue to buy the Otter Box for all our phones.

    I would recommend this to a friend
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