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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 4389 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 4,388 reviews
  • Rated 5 out of 5 stars

    Best iPhone case on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is sleek and it is a tough case. I had it for my iPhone 6 which I dropped a few times without leaving a scratch on the case or phone. So it does its job and looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about sturdy and protection this case has it all!! This was for my son's new iphone 7 and believe me that it is a must have for very active and accident prone pre-teens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox keeps my phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No service person helped me or asked if I needed help. I found otterbox hidden behind other cell phone covers. Love otter box but Best Buy needs to work on customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the better OtterBox cases I have purchased. I have bought lifeproof in the past and all of them have broken in some way, which is insane for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners or experienced phone users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart phone. I've had flippy phones till now and was not happy at not being a part of group texts so I could see all participants and their responses. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers excellent protection and the feel is great. Material is non-slick and the case is relatively thin for the protection it offers. We swear by Otterbox Defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Failure Made Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly the protective screen developed a crack within a week of purchase. Otterbox customer service was awesome to handle the issue and send a new case out within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box is the only case I'll buy for my phone. I wear my phone on my belt for easy access and it works real well. I've never had a phone break when using this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holding up very well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge ballastic case fan but this case is holding up great so far Zero complaints and all the buttons activate easily and port cover hold tight but are not too tight

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first few weeks this case was great. Then it started to decline. Dirt and grime get under the screen protector and I have to clean it every other day. Also the two layers of rubber are starting to separate around the apple symbol.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Traktor,

      We are sorry that the silicone on this Defender is starting to separate and that dirt is infiltrating under the screen protector. This is understandably disappointing and we absolutely want to assist with this unusual dilemma. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Best outer box made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great otter box for everyone. Highly recommend for active people and children. Glad to see they are coming out with more color selections other than basic black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Otterbox defender series for my phones. This one does not disappoint. The case is much more sturdier than the past ones. I received it a day early.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks sharp - is durable and exactly what I was looking for - quality looks like it will last forever - like that I didn't have to purchase separate screen protector

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Works but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use to have life proof, I would get air bubbles randomly in life proof so im trying this one... this one dirt and dog hair gets into. So it's not perfect either. But gets the job done, I've dropped my phone plenty and it protects it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get these items, I went to my local store, and the associate ordered them for me and, since we had recently moved, took care of my address change at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for people who drop there phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox - Defender Series Case for Apple® iPhone® 7 - Black bought for my son and he and he would recommend to family and friends because he said the product is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover for smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this out for my boss who dropped his phone in the lake over the 4th of July weekend. This case came with a removable clip so it doesn't go swimming again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otterbox cell phone case. I have dropped each of the phones a few times and have never had any thing broken on any of them. I would recommend otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a three star because I've had my case for around two months and the outer casing has started to stretch and not fit on the plastic casing correctly. Overall it does protect my phone it just doesn't retain its shape.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Wanda,

      Thanks for your feedback! We’re sorry that the slipcover on this Defender case is getting a bit stretched out. This is understandably disappointing and we certainly want to get things back on track as soon as possible. Please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement arranged!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects like no other. This is my third case- I only buy a new case when I change phones- and would never try another brand. These cases can take a beating.

    I would recommend this to a friend