Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 4389 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,388 reviews
  • Rated 5 out of 5 stars

    Excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that could stand up to my daily drops and mishaps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone all the time so I need a strong, sturdy phone case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is thick and has trouble hitting the home button on the phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Mack,

      Although we appreciate the 5 star rating, we are sorry that this Defender case is making it difficult to use the home button. We definitely want to get more details so that we can help with this unusual situation. When you have a moment, please give our friendly Otters a call at 1-855-688-7269. We are happy to assist!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Otter box is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box did a good job at making this style case a lot more slender,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case for phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with the otterbox products, best phone cases around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great sevice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All employees at the pinecrest and bird road stores are very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great if you need a lot of protection, however, it's more bulky than I thought with the attached holder.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Ladybug,

      Although we are glad that this Defender is taking care of your iPhone 7 we’re sorry that it is a bit too bulky for your comfort level. Perhaps our Commuter or Symmetry style case would be a better fit for you. Check out the links below for more information on those OtterBox cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-blue/5577732.p?skuId=5577732

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-blue/5577961.p?skuId=5577961

      Of course, if you ever have any OtterBox questions please feel free to give our helpful Otters a call at 1-855-688-7269.

      Happy Holidays,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with an Otter Box. Very durable and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this case. He is a hunter and it fits his personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good item and shatter proof box would highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox goes on any phone I get. Can't beat the sale price either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox goes on any phone I get. Can't beat the sale price either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really trust Otterbox products but they need more color selections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And great Best Buy pricing to protect new phone and otterbox quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is supposed to. No regrets with purchase. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case. My kid has put it through its tests and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. I'm glad I bought it because I am rough on phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very rugged. Well worth the money. Don't buy a cheap case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Great warranty too will always buy otter box cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the 3 of the same items i purchased for all my phones.

    I would recommend this to a friend
Sponsored