Customer Ratings & Reviews
- Model:
- 47837BBR
- SKU:
- 5577729
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the Defender Series Case's protection, fit, and ease of use. Many appreciate its color options and design, along with the overall quality and price. However, some find the case bulky and heavy. Concerns were also raised regarding the screen protector and lack of water resistance.
This summary was generated by AI based on customer reviews.
Durable case but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The otterbox is very durable but it is bulky and the color gets dirty fast!
I would recommend this to a friendhard to use after android use last 5 yrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all accessories are top notch phone has great camera and car play is great
I would recommend this to a friendThanks
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for your email address please call us tomorrow
I would recommend this to a friendSame as I phone 6.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much difference than I phone 6. Cannot see why this is an upgrade.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Holly!
Thanks for continuing to use our products time and time again! We hope that this Defender case provides the same amount of protection for the iPhone 7 that it did for your iPhone 6. If you have any OtterBox questions, please feel free to ring up our helpful Otters at 1-855-688-7269! We’ll love to help you out!
Regards,
OtterBox Customer Service Team
not a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult for volume control. wife very frustated w/this product
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there DrBK,
We certainly understand that volume control would be essential for your wife's iPhone 7! We're so sorry to hear that she is having trouble accessing the proper buttons with the Defender. This is odd, since we engineer the cases to allow full functionality of the device. We would love to take a closer look to see if we can help! Please feel free to call our handy Otters at 1-855-688-7269, and they'll find a quick fix for this!
Sincerely,
OtterBox Customer Service Team
Ok but thick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case protects it well but is very thick. Not easy to get out of pocket.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tedd,
We appreciate your feedback! We’re glad that this Defender case is taking care of your iPhone 7 but we’re sorry that it is a bit too bulky for your needs. Perhaps you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox products.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-blue/5577732.p?skuId=5577732
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-blue/5577961.p?skuId=5577961
Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Protective but easily gets dirty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great protective case but gets dirty easy and cannot be cleaned
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Angie,
Thanks for your feedback! We’re sorry that this Defender is collecting some dirt. We fully understand why this is disappointing and we certainly want to help out! We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can.
Best,
OtterBox Customer Service Team
Good case to protect iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall worth the money. The clip is hard to keep on when you sit down.
I would recommend this to a friendOlder box was better for talking and being heard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom keeps interfering with people hearing me! Otherwise it's fine.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rosebud,
Thanks for your feedback! We are sorry that this Defender case is making it difficult for others to hear you. We get why this is disappointing and we definitely want to remedy this odd auditory dilemma as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to clear things up in any way that we can!
Best,
OtterBox Customer Service Team
Looks great and durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit is not as good as previous covers I have purchased.
I would recommend this to a friendFine so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had no problems so far with this case. I'm hoping it withstands my daughters rough use. I gave 2 stars because of the prior otterbox I had on her phone. It cracked and also cracked her phone. I don't know why I even bought this brand again just purely out of cost and convenience.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Dkovalik,
We're so sorry to hear that your previous case did not provide a typical OtterBox experience, but we're glad that the iPhone 7 Defender seems to be working well for you. In the future, if the case itself is ever damaged, we are willing to replace it under our warranty! Just give our friendly Otters a call at 1-855-688-7269, and they'll always be happy to help!
Sincerely,
OtterBox Customer Service Team
Keeps phone save
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for the price. This case does increase size of phone.
I would recommend this to a friendGlad I price matched to save money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's was really hard to hear and the screen made it less accurate
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Brianna,
We are sorry that this Defender case made it difficult to hear and that the screen protector interfered with your screen interaction. This is understandably disappointing and we definitely want to rectify this unusual dilemma. If you still have the case please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!
Best,
OtterBox Customer Service Team
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little bulky but very durable. Awesome drop proof protection
I would recommend this to a friendcover is a little thick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to hear with this cover due to thickness of the cover
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi dp12,
That is odd that this Defender case is making it difficult to hear, we are sorry that this is happening. We certainly want to get to the bottom of this unfortunate dilemma as soon as possible. Please give our friendly Otters a call at 1-855-688-7269, and we will gladly clear things up in any way that we can!
Best,
OtterBox Customer Service Team
Good case to ur phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the warrantly at otter box .......................
I would recommend this to a friendgood protection for the phone including the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case offers max protection but it is just too big
I would recommend this to a friendGood Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit overpriced but still good item. Not bulky at all.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rick,
Thanks for your feedback! We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get. If you ever need assistance with your Defender case please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Ok cas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best case the clip broke around the 3 ed week
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cpender,
We’re sorry that the belt clip holster on this Defender case did not go the distance. This is understandably disappointing but we assure you that all is not lost. Thankfully we can easily replace the belt clip through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!
Best,
OtterBox Customer Service Team
Otterbox for iPhone 7 - better cases out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this case before, I always have to replace it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rick,
We are sorry that the Defender case for your iPhone 7 let you down. We hope that when you did replace it that you used our easy warranty. If you ever need assistance with an OtterBox product please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team