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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2000 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Case's excellent protection and generally good fit, citing positive feedback on its quality and ease of use. Many appreciate the case's color options and grippy texture, although some find it bulky. A few customers expressed concerns about the included screen protector and the durability of the belt clip. While some wish for better water resistance, the overall sentiment points towards a protective and well-regarded product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,000 reviews
  • Rated 4 out of 5 stars

    Long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first one was pretty much trashed so for the price why not

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one previously which did a great job in protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection for iPhone. highly recommend1

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    no problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE OTTERBOX KEEPS PHONE PROTECTED AND LOOKING BRAND NEW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case to protect your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact they use a harder rubber for this case. I can carry my phone in my pocket without concern about wearing out the rubber bumpers on the edges. I would highly recommend this case.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    bulky but durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little bulky but protect the phone. Belt clip sturdy as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    strong case to protect iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big and boxy but offers very strong kid-friendly protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky case but protective. Long lasting and durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and beautiful, durable as well. Covers well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great. Cover at a good price. Love best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style of it, however, the sticky part does not really stick good to my otter box case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Go to case for phone upgrades

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this and a glass shield to protect my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Mostly Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dust and dirt get under the screen cover by the home button!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the money. Work in security and drop phone many times with no problem. Broke belt clip once called their customer service belt clip was replace plus they sent a second clip as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing the phone case in the package, I did not like the color at first until I open the case and put it on my phone, it did magic I love the blend of color, the purple and pink mix it's a gorgeous case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s the best brand to protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone well protected from any and all damages.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    needs to be modified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a hole for the earpiece. The hole for the camera does not line up with the phone itself

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey HeidiB!

      We're truly sorry to see that you're feeling disheartened by the Defender series. We do try to provide ports in the case to provide full functionality of the device itself, including an opening for the earpiece. However, we are concerned that the camera hole is not lining up with the camera on the phone, and it sounds like there could be a fit issue going on. Please feel free to call up our matchmaker Otters at 1-855-688-7269, and they'll help the Defender perfectly pair up with your iPhone!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality case with built in screen protector as a bonus

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Optimum protection for phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very solid case; but, a little heavy to carry .

    I would recommend this to a friend