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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4083 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,083 reviews
  • Rated 4 out of 5 stars

    great protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second otterbox. The first one did such a great job that I bought another for my new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box defender series it is bulky wish is was a little more sleeker and gave the same durability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the portrait feature.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The i7 Plus is not appreciably different than the i6 plus with an update. Both phones meet our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very rugged case for the Iphone 7plus. Have used these in the past for other phones and this one is good!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector makes it difficult to interface with the screen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is very durable. Comes with screen protector already built in. Comes in variety of nice colors.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Awesome but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. I gave it 3/5 because of the bulk and heaviness

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Josh,

      Thanks for your feedback! We’re sorry that the Defender case is a bit too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry cases as they are slimmer than the Defender. Check out the links below for more information on those OtterBox cases.

      http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982

      http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952

      Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an otterbox. You will get the protection u need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have like the otterbox cases just little bulky to be able to fit in your pocket but super durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased for evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to evaluate. I do not have my Iphone 7 plus yet. Seems to be protective and versatile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case except the screen cover is hard to keep clean and scratch free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case solid material durable haven't tried life proof yet,but this is one the best case so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good safe product but too heavy for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good and heavy, but too heavy for me. i had trouble being able to press the tab for entry.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only drawback is it makes the phone huge. But that is what keeps it safe from drops and such.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes great product! I just wish they offered different colors for the outside of the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for your phone dropped a few times had no problem didn't worry that my phone would break

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Ok case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on protecting but gets very nasty from just daily handling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shows dirt easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the color is so light, the case shows dirt pretty easy. Otherwise it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case ever. I would recommend this to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but covers the front of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need a glass. Because this covers the front of phone. So it's good if that's what you like

    I would recommend this to a friend