Customer Ratings & Reviews
- Model:
- 47906BBR
- SKU:
- 5577979
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.
This summary was generated by AI based on customer reviews.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best case ever, my phone falls like 10 times a day
I would recommend this to a friendToo big and bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted protection for my new iPhone 7 but this case is just too big and bulky. I would not recommend this case. It made my phone super heavy and hard to put in my jean's pocket. I wish I could have returned it but it was past the deadline for returns.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Applegirl48,
We are sorry that the Defender is a bit too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry case. They are both slimmer than the Defender and they offer great protection. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Durable yet screen hard to see
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The durability is ok it's just the screen that is not only hard to see its tinted to where even with the brightness all the Way up it is still hard to see screen outside or during the day time. Durability is good just needs a better screen
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mikhael,
Thanks for your feedback! We are sorry that the screen protector on this Defender case is making it difficult to see the screen on your iPhone 7 Plus. This is understandably disappointing but we assure you that this is not at all typical.
When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get to the bottom of this mystery as soon as possible!
Best,
OtterBox Customer Service Team
Case is So So
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case protects my phone, but muffles my voice, where I have to use the speaker phone. Buttons are hard to activate as well. Loved my previous Otter box cases. This one not so much.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Aldoza,
Thanks for your feedback! We are sorry that this Defender case is sometimes muffling the audio and that the control buttons are being a bit stubborn. This is understandably disappointing and we certainly want to rectify these abnormal problems as soon as possible.
Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Not to thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case to protect my phone. I bought it at a discounted price. You get what you pay for. The purple separated from the pink. Did get a good one!
No, I would not recommend this to a friend Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox its a pretty good case at times but I've seen incidents where your product will get damaged but your otterbox won't and there's nothing they will do about it. It just helps that you don't have to be extra careful
No, I would not recommend this to a friendPurchased for my husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought my husband needed a durable case but it is so big. It has a plastic shield. It already looks bad and he has only had it 4 weeks. The home button has the shield over it also. It it hard to make connection.
No, I would not recommend this to a friend- Cons mentioned:Bulk
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bulky, bulky, bulky! The main thing I didn't like was how loose the rubber gets after just about a week. Plus so much dust gets inside. Would not recommend this case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jam,
We are sorry that the Defender case is too bulky for your comfort level and that it is not giving you a typical OtterBox experience. Perhaps you would be more interested in our Commuter or Symmetry cases as they are slimmer than the Defender. Check out the links below for more information on those OtterBox products.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
http://www.bestbuy.com/site/searchpage.jsp?st=OtterBox+Symmetry+iPhone+7+plus&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
Of course, please do not hesitate to give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
Size is an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case made the phone so large it would not fit in my jacket pocket. I returned the phone for a smaller one. You have to consider the size of the case when selecting a phone, and this is a very large case.
No, I would not recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great overall case for Iphone this is my second case not a scratch or blemish on my phone howe er the case starts to peel and looks ugly. Im not giving it up, but would be rated higher if it did not peel.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tina,
We appreciate your feedback! That is great that the Defender case is doing its job and taking care of your iPhone 7 Plus. We’re sorry that the case is getting a bit beat up though. If you ever feel that your OtterBox is compromised and that your iPhone’s safety is at risk please do not hesitate to contact us as we can easily get a warranty replacement arranged. Our friendly Otters can be reached at 1-855-688-7269 and they are happy to help!
Best,
OtterBox Customer Service Team
Not great for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up taking the plastic screen cover off. Had problems with thumb recognition and screen sensing with the cover on because of the air gap this protector leaves between itself and the screen.
No, I would not recommend this to a friendIt’s okay...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, after a while the outside shell stretches out of shape and do not fit the hard shell as it should. This is the 3rd OTTERBOX and all 3 outer shell stretched out of shape.
No, I would not recommend this to a friendGood in a pinch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I have just purchased a new iPhone 7 plus. This is the only one they had in stock. I'm disappointed that it allows so much dust to reach the screen. Great for drop protection.
I would recommend this to a friend- Cons mentioned:Bulk
Bulky overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate this auto box I hate all Autre boxes I thought that I would like him sure you get a big bricks around your phone so you feel like he's protected for life but then you got a walk around with that thing and it's hard to get in and out of your pocket and the screen doesn't touch that well it's got like a space in between it and also the rubber deteriorates around the edges really fast do not get this just get better at handling your phone
No, I would not recommend this to a friend It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does it's job , but the color of the case picks up any kind of dirt , it transfers the color of your jeans onto the phone case and doesn't look very presentable for long after purchase
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mikki,
Although we are glad the Defender case is taking care of your iPhone 7 Plus, we’re sorry that it is getting a bit dirty. This is understandably disappointing and we definitely want to help out. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can.
Best,
OtterBox Customer Service Team
Its otterbox..nothing more.. itching less
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent protector but they should replace the screen cover...it's stupid. What i did was remove that and take those glue stuff underneath with glue gone and boom there it is...
I would recommend this to a friendIt's a good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case it self is good! It does what it's suppose to in a case... however I'm do not like that the case itself is so big and bulky but other than that it's a good case.
I would recommend this to a friendTo heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love the otterbox cases but this is to heavy for my iphone 7 plus. it does make the phone really big. hard to hold in one hand. the symmetry is much better
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that the Defender case is a bit too bulky for your comfort level. We are glad that the slimmer Symmetry case is a better fit for you. That’s the beauty of having OtterBox options!
Cheers,
OtterBox Customer Service Team
Love Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case for the most part. The only thing I do not like is the fact that the color gets dirty so fast, and there is nothing there to protect part of the glass.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi hkhowe,
We’re sorry that this Defender case is getting a bit dirty and that the built in screen protector is letting you down. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up or if we can help with the other issue, please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can.
Happy Holidays,
OtterBox Customer Service Team
Not great function.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and feels great, but on edges and corners it's hard to get the pushes and presses to be accepted while typing. Going back to previous case.
No, I would not recommend this to a friend