Customer Ratings & Reviews
- Model:
- 47906BBR
- SKU:
- 5577979
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.
This summary was generated by AI based on customer reviews.
Otterbox iphone case is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box iPhone case is good on a safety point of view.. but the touch becomes less sensitive after putting the cover on. Still it's manageable.
I would recommend this to a friendProbably great if you need it, but bulky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product because it added unnecessary weight and bulk to the phone. If I needed extreme protection, I might want this case
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Bill,
We're so sorry to see that the Defender was not the case for you! The extra layers add increased security, but we understand that this makes the case a little bulkier than usual. We would propose taking a look at our Symmetry case, which still offers ample protection, but in a much slimmer design. Feel free to check it out right here on Best Buy by clicking on the link below, and reach out to us at 1-855-688-7269 with any questions or concerns!
https://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
Sincerely,
OtterBox Customer Service Team
HUGE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will work for someone who works outside a lot. It's a super huge looking case. Not good for a person wanting something small and discrete.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi 4LittleOne,
We are sorry that the Defender is a tad too big for your comfort level. Thankfully we understand that the Defender might not be for everyone so we made cases that are slimmer. Check out the links below for more information on our Commuter and Symmetry style cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-blue/5577960.p?skuId=5577960
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black-crystal/5577980.p?skuId=5577980
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269.
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Bulk, Screen protector
To large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes phone to bulky and doesn't support a screen protector
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bobbie,
We’re sorry that the Defender case is a bit too bulky for your comfort level. True, it is not designed to work with an adhesive screen protector as it already has one built into the case. Perhaps you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
Of course if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Decent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection Had to always take off and clean under screen sold it after 3 weeks
No, I would not recommend this to a friend - Pros mentioned:Case quality
Okay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but material it is made out of will get stained if put into pocket. Sturdy case
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .HI Lydia,
Thanks for your feedback! We completely understand your concern about the Defender case getting stained while being in a pocket. If this happens to occur we always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish they had a better case that was more like the life proof case. But all in all good case just gets too much dust in it
I would recommend this to a friendDon't know yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item based on the reviews. I haven't tried it. But I hope my iphone will be protected in this Otterbox case.
No, I would not recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic case cracked in a month but still works ok
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We are sorry that this Defender case did not go the distance. It is better that the case cracked and not your iPhone 7 Plus as we can easily replace your damaged case through our warranty! Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up!
Best,
OtterBox Customer Service Team
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case have some issues, when you try to text sometimes press different letters. In rest, just a good product.
No, I would not recommend this to a friend- Pros mentioned:Protection
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big bulky but good phone protection. Hard to put into pocket- need hip clip.
I would recommend this to a friend Good case but the clip breaks easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The belt clip on the first one I bought broke the next day. I was able to exchange it and new one has been great
I would recommend this to a friendHard Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case was too hard and rigid for me and made the phone even bigger and hard to hold. This case was not for me.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Suzy,
We are sorry that the Defender case did not work out for you. Perhaps you would be more interested in our Symmetry or Commuter case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-blue/5577960.p?skuId=5577960
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269!
Best,
OtterBox Customer Service Team
Not a great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects amazingly, but muffles the sound of the speaker. People complain about how I sound with it on alot
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rafa,
We’re sorry that this Defender case is muffling the sound on your iPhone 7 Plus. We fully understand why this is disappointing but we assure you that this is not at all typical. Please call our helpful Otters so that we can get to the bottom of this mysterious dilemma. We can be reached at 1-855-688-7269 and we are happy to help!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, Nice & durable. Will prevent screen crackage hopefully.
I would recommend this to a friend sturdy case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keeps phone dry, yet still has good sound only problem sometimes hard to use the finger print reader
I would recommend this to a friendNot as good as i thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Husbands screen cracked in the last otter box right after purchasing this product so I returned.
No, I would not recommend this to a friend- Pros mentioned:Protection
Otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Otter box...When they break they replace them
I would recommend this to a friend its ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its just really bulky and it muffles the microphone so you have to be careful where you place it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi apmiller,
We’re sorry that the Defender is tad too bulky for your comfort level and that it is hindering the microphone on your iPhone 7 Plus. The audio issue is not at all typical and we certainly want to resolve that unfortunate problem. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to assist in any way that we can!
Happy Holidays,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case But a bit over the top. Not enough flexibility to allow for tempered glass cover.
No, I would not recommend this to a friend