Customer Ratings & Reviews
- Model:
- 47906BBR
- SKU:
- 5577979
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.
This summary was generated by AI based on customer reviews.
Wish I could use an glass protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is well made and feels sturdy however I wish I could use it with an screen protector
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Billy,
Thanks for your feedback! True, since the Defender case has a built in screen protector you cannot use an additional screen protector with it. We do make cases without built in screen protectors that may interest you. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-blue/5577960.p?skuId=5577960
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
http://www.bestbuy.com/site/otterbox-strada-series-case-for-apple-iphone-7-plus-onyx/5632824.p?skuId=5632824
Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
product review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was bought for someone else as a gift. I believe it is working fine for them.
I would recommend this to a friend- Cons mentioned:Screen protector
Screen protector already cracking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My screen protector is already cracking in multiple places
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Alex,
We are sorry that the screen protector on this Defender is cracking. We fully understand why this is disappointing and we absolutely want to rectify this unfortunate situation. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Very protective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are made thinner now then the older ones. Only down is tapping the screen is hard!
I would recommend this to a friend- Cons mentioned:Bulk
Too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very sturdy but very bulky, will be returning this
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi SANjai,
Thanks for your feedback! We’re sorry that the Defender case is too bulky for your taste. We understand that it is not for everyone and that is why we offer slimmer cases like the Commuter and Symmetry. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Love the friged and my iPad case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like there products but there workers are rude bad attitude not friendly at all
I would recommend this to a friendProduct okay.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cost isn't bad, but case gets dirty a little too easy. Should've bought a black one...
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Gumby,
Thanks for your feedback! We are sorry that this Defender case is getting a bit dirty. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
The color is light and gets easily dirty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protects the phone well but since its such a light color it gets dirty super easily.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Magopi,
Although we are glad that this Defender is taking care of your iPhone 7 Plus, we’re sorry that it is getting a bit dirty. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can.
Best,
OtterBox Customer Service Team
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of this case. Cover has a gap between actual screen which is annoying
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jen,
We are sorry that this Defender case has a gap under the screen protector. We get why that would be annoying and we certainly want rectify this abnormal predicament. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
- Cons mentioned:Bulk
Too Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. It was way too bulky and uncomfortable. The rubber gaskets made it too awkward to connect cables while in case. New phones are very durable and now waterproof. Don't think its worth aggravation and cost to get a big piece of plastic for phones.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Milesbuilder,
We’re sorry that the Defender case is a tad too bulky for your comfort level and that you are not a fan of the port covers. Perhaps you would be more interested in our Symmetry case. It is slimmer than the Defender and it doesn’t have port covers. Check out the link below for more information on that OtterBox case.
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Good all in one protective case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is sturdy but screen cover not easy to use~requires a little pressure.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ginger!
Uh oh, sounds like that screen protector is giving your fingers a workout! We're sorry that you've been having issues with touch sensitivity, and we'd love to help! Our reliable Otters can offer some failsafe troubleshooting tips and even a warranty replacement, if that's what it takes to smooth things over. Just ring them up at 1-855-688-7269, and they'll come in for the rescue!
Sincerely,
OtterBox Customer Service Team
Speaker not clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is hard to hear sometimes while in the case using the speaker phone mode.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Puggy,
We are sorry that this Defender case is sometimes muffling the sound while using speaker phone. This is not normal and we definitely want to get to the bottom of this mystery. When you get a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly clear things up in any way that we can!
Best,
OtterBox Customer Service Team
Case Coming Apart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After less than a year the rubber on my wife's case is coming apart.
No, I would not recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case except the rubber tends to peel where you can see the apple logo
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Nate,
We’re sorry that the rubber on this Defender case is starting to peel. We fully understand why this is disappointing and we absolutely want to help out with this unusual situation. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up in practically no time at all!
Cheers,
OtterBox Customer Service Team
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets dirty pretty quick not easy to clean. But does keep dirt out of phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sargent,
Thanks for your feedback! We’re sorry that this Defender case is collecting some dirt and is not cleaning up well. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Happy Holidays,
OtterBox Customer Service Team
Cute, protective and dirty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The color catches dirt very fast! And the case doesn't close all the way
No, I would not recommend this to a friendSolid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well built case, it's just way too bulky for me. Also overpriced.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there MrBallzer,
We truly apologize that you're finding the Defender case a little too bulky for your comfort level. The extra layers add a lot in terms of protection, but we understand that this adds a bit of size to the phone. We might suggest switching to our Commuter case style, which still offers excellent protection, just in a much slimmer design. Take a look by following the link below, and ring up our support team at 1-855-688-7269 with any further inquiries!
https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
Warmly,
OtterBox Customer Service Team
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but dirt keeps getting under the screen so not to happy
No, I would not recommend this to a friendEasy to put on.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace twice. Otter box will replace with ease.
I would recommend this to a friendIdk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know I ordered it in and still have not received it
No, I would not recommend this to a friend