Customer Ratings & Reviews
- Model:
- 47906BBR
- SKU:
- 5577979
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.
This summary was generated by AI based on customer reviews.
Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my iPhone 7 where I can't hear when talking to people
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Pickle!
Oh no! We hear you loud and clear, which is the same audio quality we expect from our cases! We apologize that you've been dealing with some muffled phone calls, and it sounds like the case is blocking your speaker a little more than we would usually prefer. But don't worry - audio issues with our cases are pretty rare, and our fantastic Otters are ready to help out! Please don't hesitate to call them at 1-855-688-7269 so they can order you a warranty replacement. We'll get you on the road to crystal clear audio again in no time!
Regards,
OtterBox Customer Service Team
Good product but gets dirty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Because of color gets dirty easy and I have to clean it often.
No, I would not recommend this to a friendTo large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To big for 7plus phone but is well made and fits as advertised
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi John,
Thanks for your feedback! We’re sorry that the Defender case is a tad too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry case as they are slimmer than the Defender case. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Cheers,
OtterBox Customer Service Team
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a protective case but bulky compared to Apples case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MCW1,
We are sorry that the Defender case is a tad too bulky for your comfort level. We do make thinner cases. Check out the links below for more information on our Commuter and Symmetry style cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
http://www.bestbuy.com/site/searchpage.jsp?st=otterbox+symmetry+iphone+7+plus&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Not as good as they used to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many cases are available for the iPhone 7 so I bought this one as Otterbox has always been a great choice. The rubber does not for as tight and dirt gets in the phone and the clip broke in 2 days!!! Literally 2 days. I'm very disappointed and won't be buying Otterbox again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cablgyrl,
We’re sorry that dirt is infiltrating this Defender case and that the belt clip holster did not go the distance. We fully understand why this is disappointing and we absolutely want to rectify this unfortunate situation. Please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up as soon as possible.
Best,
OtterBox Customer Service Team
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic cover already scratched and it is not a perfect fit!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sbrice,
We’re sorry that this Defender case is scratched and not fitting as well as it should. Let’s see what we can do to go from good to great! Please reach out to our friendly Otters at 1-855-688-7269, and we will be glad to help out in any way that we can!
Best,
OtterBox Customer Service Team
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the quality of pics and speaker is great
I would recommend this to a friendToo bulky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is too bulky and dust usually comes in easily.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ozzy,
We’re sorry that the Defender case is too bulky for your expectations. Perhaps you would be more interested in our Commuter or Symmetry case as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox products.
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-plus-black/5577952.p?skuId=5577952
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-black/5577982.p?skuId=5577982
Of course, if you ever have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only negative, shows dirt easily and isn't easy to clean
I would recommend this to a friendGood for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for drops. Leaks easily. Great color!!!
I would recommend this to a friendNice speaker for the bathroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is ok for the price. Not loud enough.
No, I would not recommend this to a friendOk but bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice overall case, just a little too bulky for me.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Threeamdrag,
Thanks for your feedback! We’re sorry that the Defender case is too bulky for you. Perhaps our Commuter or Symmetry case would be a better fit as they are both slimmer than the Defender. Check out the links below for more information on those OtterBox products.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-blue/5577960.p?skuId=5577960
http://www.bestbuy.com/site/searchpage.jsp?st=otterBox+symmetry+iPhone+7+PLus&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
Of course, if you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Cheers,
OtterBox Customer Service Team
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case tends to get dirty over the course of time
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Deehardy,
Although we are glad that this Defender is taking care of your iPhone 7 Plus we are sorry that it is getting a bit dirty. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can.
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Case sucks bozak!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only doing this because I need the 25 reward point to get my $20 gift card... anywho, do not buy this janky a$$ case, the plastic screen protector is horse excrement, Your better off using Saran Wrap!
I would recommend this to a friend - Pros mentioned:Protection
Great case not a great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely get a the dark blue or black - the turquoise stained to the point of ruin after one day of use - one day! Other than that you can't beat the defender case for protection!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jackie,
We appreciate your feedback! We are sorry that this Defender case is getting stained so early on in the journey. We understand why this could be disappointing and we certainly want to help. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service team
- Pros mentioned:Protection
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't have it in the store but the associate ordered it online for delivery to home and received it the next day. Very handy and useful not to break my phone.
I would recommend this to a friend - Cons mentioned:Screen protector
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, waste of money, the awful screen protector is plastic and can't use touch screen features. Also dust accumulates in the case and is a hassle to take off!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sergman,
We are sorry that the screen protector on this Defender case is interfering with your touchscreen interaction and that dust is infiltrating. This is understandably disappointing and we certainly want to help out with this abnormal dilemma.
When you get a moment, please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up!
Sincerely,
OtterBox Customer Service Team
So/so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case because I previously had it for my iPhone 6 and I loved it , I upgraded to an iPhone 7 plus and got the same case. Unfortunate it made my phone feel like a brick I had to return it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jennifer,
We are sorry that the Defender case for your iPhone 7 Plus was too bulky for your comfort level. Perhaps you would be more interested in our Commuter or Symmetry case as they are slimmer than the Defender. Check out the links below for more information on those OtterBox cases.
http://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-7-plus-aqua-green/5577954.p?skuId=5577954
http://www.bestbuy.com/site/searchpage.jsp?st=OtterBox+Symmetry+iPhone+7+PLus&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Gets dirty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case protection however I never drop my phone and this case gets dirty so easy and it won't come off!!! I should've went with a darker case!!!!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jeanine,
Thanks for your feedback! We are sorry that this Defender case is collecting dirt and not letting go of it. We understand why this is not ideal and we certainly want to help.
We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Looks nice but wears thin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is sleek and it makes your phone look nice however; the cheap leather wears off and then it's just a plastic case. Don't buy it if you put your phone in your pocket throughout the day.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We are sorry that part of this Defender case is starting to wear down. Although there is no leather on the Defender we certainly want to get more details so that we can get things back on track as soon as possible.
When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can. If needed, we can easily get a warranty replacement arranged!
Best,
OtterBox Customer Service Team