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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4083 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,083 reviews
  • Rated 5 out of 5 stars

    Phone Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn’t for the OtterBox, my phone would’ve been destroyed by now!!! Strong and very durable...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I am never dissatisfied with an OtterBox case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy OtterBox cases because they're incredibly durable and I never have to worry about my phone. I love the seafoam color and I am also happy that I did not have to buy a screen protector on top of that. The only negative is the case is a bit bulky but If you don't mind that it's a marvelous case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case when I got a new phone to replace the old phone when the lease was up. I had the same Otterbox before, but for different model phone. I dropped it several times, but never any damage to the phone. When I turned in the phone, it looked like new. These are great protectors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The case can survive a tough man.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cover for my son in law. He has dropped his 7 plus on many occasions. And it has survived almost all falls. Once he dropped the phone out of a tall truck and the case cracked. He called otter box and they replaced it immediately. Love the product and customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter always uses otterbox defenders phone cases for her different iPhones over the years. They have always kept her phone in good shape especially with all the falls it takes. She has a purple case now but her favorite color is Teal so she will be receiving this as a birthday gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another score

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff member notified me of a special on the case that I wasn’t aware of, great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to grip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son dropped and broke his first phone but he hasn’t dropped it yet due in part to improved grip

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Very protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I have multiple colors. This aqua shade unfortunately attracts dirt. The case looks dirty from its trips in my purse, time on my desk, and moments in my hand. My purple case has fared much better. The plastic over the screen Takes a little getting used to as it's not nearly as sensitive as the glass protectors. Overall, I feel confident that my phone is protected in these cases, and despite the cases being hefty, they look relatively nice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases work great to protect you phone, which is a hefty investment. I left my phone on top of my car and drove off accidentally and this case protected my phone when it flew off the roof. Still works perfectly, I highly recommend this to protect the phone and specifically the screen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my iPhone 7, because I'm always dropping my phones. So far I've dropped my phone twice and still good as new. I was kinda of hesitant because I had already bought an otter commuter series case which didn't protect my i6, but the defender case is excellent for my i7 plus.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBoxes are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar case on my iPhone 6 and it I would not buy any other case. When I upgraded I knew this was the only case I would buy. I drop my phone constantly (butter fingers I guess) and this case has prevented the phone from numerous dings and scratches. It is simply the best case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Stick by OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this brand and the defender series case since my IPhone 4s and now I have the 7+. Quality is great, has always provided exceptional protection and even had to replace once after damage to case was my fault the replaced no questions asked no money paid for replacement cover

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    Love the color and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to open and close. Provides great protection. Pretty bulky but that is to be expected from Otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Works great, little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my otter box case. Works just like it should and protects my phone however it is a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a otterbox defender with my iphone 5S and when i open the case my old iphone was intact! I dropped many times my old iPhone and thanks to my otterbox defender case my old iPhone never had a problem, so with my new iPhone 7 i have no doubt i need a new case otterbox defender.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Bulky protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to but it's also very bulky. Phone shouldn't get damaged with this beast

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my iPhone 7 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a silicone case from Apple when I purchased my phone not much protection. Having had Otterboxes on all my previous phones I knew it was only a matter of time before I would buy one to protect my investment. The defender series provides all around protection for your phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for all around protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had previous experience with Otterbox cases so I bought this one expecting the great protection that this brand brings. I was not disappointed. I feel that I could drop this and not worry about anything breaking, and the film that covers the front panel is just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Otter box this case is great fits IPhone 7 plus great not bulky at all.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iphone 7 plus. It does not fit in a pocket thus I needed a carrier that would clip onto my belt and protect the phone from accidental dropping. The OtterBox Defender does the trick. I have dropped the phone several times with no damage to the phone. Thank you OtterBox.

    I would recommend this to a friend