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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4083 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Defender Series Case's protection and fit, frequently citing positive feedback on its ability to safeguard their iPhone 7 Plus and its snug design. Many also appreciate the case's color options and ease of use. However, some customers find the case bulky and have expressed concerns about the screen protector's durability and susceptibility to scratches and smudges; the lack of water resistance was also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,083 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box for the iPhone 7 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case as I tend to drop my phone a lot. This is a wonderful product. I have used it before on previous phones. I have never had to repair a phone. It works. It's also pretty and has a view of my rose gold phone. A great product! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great drop protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone at least 5 times a day because I'm in and out of my truck so many times traveling between construction projects and have been using otter box defenders for every model iPhone for years and every one of them stayed in mint condition drop after drop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Above All Others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often tell people the reason I have cell phones to pass on to other family members when I upgrade, is solely because of Otter. The only way you could protect your phone any better, it's by leaving it at home. OtterBox is a mandatory purchase for cell phones in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used otter box for 7 years last phone 3 years in cases no scratches or damages

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone. I normally have the Otterbox Defender on my phone but decided to change it for some thin cover. Dropped my phone and broke the phone. Otterbox defender went right back on the new phone. Have dropped the phone again and it's working like new!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works great. I love the color. It protects my phone great. Never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great deal for a wonderful product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually bought this case for the phone before his iPhone and when we went to trade in his phone, we took it out of the case and it looked like it had just come out of the box! So it was a no brainer that this is the case we would choose to protect his new iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted more than a year with much abuse. Bought the same case to replace the broken one. Actually drove a Toyota Camry over on accident once and didn't even scratch the glass screen protector due to the raised edge on the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Really nice case!!! Poor help from sales associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is really nice for the price, I like that it has screen and body protection for the phone. The person who worked in the "mobile" section was poorly trained and did not know where accessories for phone are located. I got told you will just have to look around. Well I was buying a case for iPhone 7 Plus so you would think these would be group in a section maybe. Very poor floor sales experience.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best protective case! I have owned several and just purchased a new one for my iPhone 7 Plus. These cases stand up great to dropping, and the occasional toss when my 6yr old is throwing a fit! LOL!! I will never go without one on my iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have an iPhone without this case. Every iPhone I have bought, I bought along with an otterbox. I have dropped my phone on several occasions, & I have children who play with my phone. This case has saved the phone each time. This case is necessary!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better case for the money. Our family has 3 iPhones & 3 Otterbox cases & we never fear that our phones are at risk. And believe me, I've accidentally dropped my phone enough to test the Otterbox. It's a solid, dependable case. Buy it...you'll never regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit, I am a complete klutz when it comes to phones. I have broken many iPhones over the years. Thank heavens for the OtterBox defender. Wonderful protection and not too big. I definitely recommend for those who want to keep their phone in tiptop shape.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect Purchase for iPhone 6s Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone case quick...... I had recently purchased an iPhone 6s Plus, I had a case on the phone but the glass screen cover did not live up to my standards. So I browsed the Best Buy aisles brought the best phone case ever!!! My phone is protected forever!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My Phone's Guardian Angel...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a bit of a klutz, this Otterbox keeps my phone as good as new even when gravity has other ideas. I drop my phone almost daily but the Otterbox protects my phone from scratches and a cracked screen.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves this case, because it has the screen protector build in. I’ve seen her drop her phone a few times, and it has survived. One disadvantage is when it, gets wet, it does hold water, but nothing less could be expected.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great for anyone w/ "butterfingers" & a cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Otterbox and I have never had any problems. I drop my phones a lot and they never get any damage in this case. I had my last case 2-3yrs before the rubber-like material started peeling off. However, this case is not good for protection from large amounts of water (swimming pool, toilets, tub, etc...). If you drop it in water you will want remove your phone from the water asap!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great ! It protects my phone just like i want it too . But sometimes it is hard to type and you have to press down kinda hard on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome for someone doing manual labor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my father, he is very rough on his cell phones as he has stayed very active since retirement. His has accidentally dropped the phone while riding his bike, and there is little if any physical damage to the case, none to the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otter box cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned three otter box covers, have never dropped my phone for testing but their guarantee is tops. My first cover was for an iphone 5s and the clip broke before a year was up and they replaced it rapidly. Great item to have protecting the phone.

    I would recommend this to a friend