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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,973 reviews
  • Rated 4 out of 5 stars

    Well made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be rugged and have the ability to limit damages, but I'd rather not find out!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid protection. Average screen protector.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Commuter looks very solid and appears to protect the phone well. Of course, it hasn't been dropped yet...

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender series provides great protection, however wish is were more water proof.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    My son love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my son. He loves it. It’s really great to protect his iPhone 5S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to keep iPhone investment protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case with multi-function, multi-position holster. Access to ports and home button, all except vibrate switch while holstered. Port covers seem like they will not weaken & break off over time/repeated use (but, only been in use for just over 1 month, so...?) A little bit bulky, but I will accept that to protect the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for my phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPhone SE and need a strong durable case so my phone will last while I'm working.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is nice. It's not waterproof, but it fits well and does not interfere with using the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great iPhone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter maximum protection cases for the iPhones are great - simple to use and very protective.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does a good job of keeping the phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does a good job of keeping the phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. I drop my phone all the time

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    expensive but safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is good for rough use. It is still not water proof

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective and very helpful!!!!! Get it now!!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter boxes are always tough, my only complaint would be the bulk but that bulk helps protect the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good shock protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox has nice thick padding around all the edges to protect the glass screen and the entire phone. Unfortunately, it does not provide waterproofing. My only dislike is the little door to get to the charging connector. My previous case had a hinge and snap door, but this only has flexible rubber. I fear the rubber will tear after a few years; we shall see. It is also not as convenient to plug in the charger because of this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great superior protection, well built.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love the cover and the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great product , love the protection for my iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone case. Durable, looks great, perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped my phone a few times. Very protective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job protecting phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case because I work in a dusty environment. Works great so far for that issue. My main gripe is that I listen to music frequently and that experience is difficult at best. It's a pain to have to remember the audio cable adapter whenever I leave the house. And those cables aren't cheap enough to just buy extras. The case also somewhat distorts music through the phones speakers. Buy it to protect your phone, but if you're really into the music look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    God case... required some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same Otterbox quality, but the case had some tabs that needed removed for a 5S. Great price too!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Thad,

      Thanks for your feedback! That is strange that this Defender case needed an adjustment to work properly. We are sorry about that and we definitely want to get more details so that we can get to the bottom of this mystery.

      When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox