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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,973 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case survived being run over by a car, can't say the same for the phone inside

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case because it is sturdy enough to protect my sons phone, it will protect it from scratches water splashes and little drops to the ground. I did not give it the 5 stars because my older son used the same case and his phone fall from a 3ft high and the screen broke. Other than that it will protect it from smalls drops and scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best protective cover for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protective cover for iPhone! Have tried others too, and decided to stick with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all otter boxes it is performing as expected and protects phone very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was hesitant to spend so much on a phone case, but after using it for a month, I can safely say it was well worth the purchase. The construction is top notch and it comes with a nice permanent screen protector. Getting the case on the first time can be tricky, but otherwise, it was a solid purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previously had a lifeproof. Was concerned about the durability but have been very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than the gel cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, compact and easy to disassemble and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case to protect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was on sale for a great deal. $25 case is cheaper than a new screen or phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case because of my job. Needed a durable case. Durability is great but, its a little big for my taste.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice phone case -- already saved my phone twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case -- already save my phone a couple of times. Good material for protecting phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Hope it protects my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope it protects the phone - definitely worth the money if protects the iphone from scratching, breaking, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protector for my I Phone is solid black and when the phone drops it doesn't break. The clip which attaches to the belt is the weak point of this product. If it falls it will break. If you try to get the phone and your walking or driving which shouldn't be allowed then it will break. I asked for two addition clips since they always seem to break. The cover is the best attraction to this device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this case, I just don't like how bulky it is. I do like how it protects my phone from breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    very protective of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects the phone very well, but unless you are talking directly into it the sound is diminished.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects phone if it falls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my husband who has always used the life proof cases. It definitely protects the screen if it falls but unfortunately you have to push hard to get anything to work if you're trying to open an app or type you have to press down hard, it is almost as if there is a gap between the protective screen and phone screen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kelly,

      We appreciate your feedback! We are sorry that this Defender case is making it difficult for your husband to interact with his iPhone screen. This is not typical and we certainly want to rectify this unfortunate dilemma.

      When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement lined up in practically no time at all!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Check it before leaving the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to the parking lot and opened it up. The plastic wasn't glued properly and the case was defective. Promptly returned it to the store.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Elisha,

      We are terribly sorry to see that you had this very strange occurrence with your OtterBox purchase. We are confident that this was anomaly and nothing to do with the overall design, and we do hope that you were able to get a new case without any such issue.

      If you ever have any questions about any of our products, please know that we are always happy to help! 1-855-688-7269.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 4 out of 5 stars

    durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender is very durable, and it looks sharp! Otter box stands behind thrir product too, pride in product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built case Otterbox majes very good very ptotect your phone cases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone protection for teenage girl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage daughter who's phone spends a lot of time on the ground. Worth every pennyy

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. I purchased for my son's I phone. He drops it a lot and has not had a problem.

    I would recommend this to a friend