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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3973 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Case's excellent protection and secure fit for the iPhone SE, 5s, and 5. Many appreciate its ease of use and high-quality construction, while also noting the case's attractive colors and good grip. Although some find it a bit bulky and heavy, and the screen protector could be improved, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,973 reviews
  • Rated 5 out of 5 stars

    Great support with iPhone purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the great quality of the phone, the customer service was great. Transferred everything with no glitches. Didn't lose anything. Otter box work fantastic. Dropped phone several times, with no dings or problem with the phone. I will return to best buy again for future purchases

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched sons phone from lifeproof which is great to otter. Better case for kids

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    great protective case for i-phone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great to protect the edges and corners of my phone. I would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid and durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped the phone multiple times while in this case with no damage to the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money, and will save your phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will save you money, time and a brand new phone when used! Comes in awesome colors, and a clip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my husband has one for his iPhone--and he loves his! However, the colors available for the Galaxy J3v are abysmal (teal green and black) and just didn't suit me. I realize that my phone isn't the most popular one out there, but still, it would be nice to have some variety. I took it back immediately and exchanged it for another brand that had a case in clear.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my phone from getting broken several times in the last year.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great phone case so the phone doesn't get scratched or chipped but to bold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is very durable and reliable in protecting my sons phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted (not needed) a new case for my old iphone5 which I use to listen to books I have downloaded while I'm on the elliptical. I had read reviews and the salesperson at the Ballwin Store put it on and it is quite a sporty little device now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Works as should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is fine. Boring black, but protects. Does seem to be weak at charging port.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect fit, ottor box all the way. Never leave home without it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    This product protects well my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product that will provide enough protection for my iPhone against the elements.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case to protect the new I phone . A bit bulky. Clip does break soon.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Protection for a iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case work well to protect your iPhone and has a great look in several different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    It's really drop proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for phone but after a few months, the screen guard looks pitted

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Mjba,

      We’re glad that the Defender is taking care of your iPhone. We’re sorry that the screen protector has seen better days. If you feel that the case is compromised please feel free to give us a call so that we can help out. You can reach our friendly Otters at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    Best iphone protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this protective case. It was so easy to install and requires no maintenance, easy to clean. the only downfall, is sometimes (very rare)moisture gets underneath the plastic (on the front cover) and it leaves a ring, but once it dries & evaporates quickly, it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this protective case. It was so easy to install and requires no maintenance, easy to clean. the only downfall, is sometimes (very rare)moisture gets underneath the plastic (on the front cover) and it leaves a ring, but once it dries & evaporates quickly, it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for kids since they are getting phones at 8 years old now. Difficult to take off without adult asssitance. I bought this for my step son since his mother wouldn’t buy him a case, knowing he drops and breaks everything.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dropped this phone a million times and it still protected.

    I would recommend this to a friend